BSES 24×7 Customer Care Helpline Number- Complaint Toll Free Support
What is BSES?
BSES is very popular Electricity providers in Delhi. It is divided into two department’s whose names are BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL). In whole Delhi, these two department’s are serving and providing electricity for many years.
Recently, they have setup Customer Help Desk (CHD) which is working for 6 day’s a week for online registration of user’s complaints. They had also set up Consumer Grievance Redressal Forums in Kakardooma & Pushp Vihar area.
Both, BSES department has more than 3.7 million customer’s in 33 districts.
During Monsoon and Summer season, the chances of issues related to Electricity could increases.
To handle all Queries, Complaint’s, Installation and Repair Issues they have a dedicated “Toll Free Customer Care for Emergency” whose responsibility is to solve all queries of the customers.
BSES Customer Care Complaint Toll Free Number- 1800 103 9707
It is a 24 Hours and 7 Days a week support where users can report any query emergency related to Fire & Shock. In addition, users can also report streetlight complaints.
Users can also Register a “No Supply” complaint via BSES 24×7 Customer Care Helpline Number, IVRS, and SMS which are as follows.
Ways to Contact
Type BSESRP < SPACE > NC < SPACE > Your 9 digit CA # and SMS to 5616107
Type BSESYP < SPACE > NC < SPACE > Your 9 digit CA # and SMS to 5616108
Customer Care Number @ 24x7
011-399 99 707
011-399 99 808
BSES 24×7 Customer Care Helpline Number
On daily basis nearby thousands of calls received by the BSES Customer Care Department. Below are the “BSES Customer Care Number” where users call and registered there complaint’s which they are facing after using the services of BSES.
BRPL Customer Care Complaint Number- 39999707
BYPL Customer Care Complaint Number- 39999808
Both numbers are available for 24 Hour’s 7 day’s a week. First One is for BRPL and Second One is for BYPL. For any kind of breakdown, repair, installation, new connection, change of change connection, complaint than feel free to make contact with the above helpline number’s.
Now, days users also look for the Registered Office Address because there were many scenarios where the customers didn’t get help with the basic supports.
BSES BRPL Corporate Office Address-
Rajdhani Power Limited BSES Bhawan, Nehru Place, New Delhi 110019 Nearest Landmark: Nehru Place Bus Terminus.
BRPL Customer Care Telephone Number- 011-39999911 Fax Number- 011-26419833
C-102, Tahirpur Grid, Nandnagari New Delhi -110094
Substation Bldng, Near Town Hall, New Delhi 110006
Query Management Process
It is an initial stage of “Query Management Process”. If customers are not satisfied with the answer provided by the “BSES Customer Care Complaint Toll Free Number or BSES 24×7 Customer Care Helpline Number” then there are 3 levels which could be used in making complaints.
Those Users who are not satisfied with the support & help of “BSES 24×7 Customer Care Helpline Number” then they can contact to the “Level 1 Support” in which they should visit there nearest division office and find Customer Care Officer (CCO), Business Manager or Circle Head.
Under this Level, Customer’s can write an Email or Letter to the below-provided contact information.