Mobile App

Club Factory Customer Care Helpline Number & Complaint Email Id

Club Factory Customer Care Helpline Number & Complaint Email Id

What is Club Factory ?

Club Factory is the Mobile Application which is popular across the World for its latest design’s and clothe’s. They have 1000 plus designer’s from Italy, Spain, Germany, Norway. England, Japan and More.

They design fashionable clothe’s for the user’s of Club Factory. Recently. they have launched there “Application” in India on Android and iOS platform because they know that India is a growing market and they would get very good amount of genuine customer’s from this Market.

 Club Factory Customer Care Helpline Number

Club Factory Customer Care Helpline Number

Main competitor’s are Flipkart.com, Jabong.com, Myntra.com, Snapdeal.com and More.

Demand’s are met by the factories which are located in more than 8 countries. There main motive is to satisfy all Customer’s who are doing business with them. So. they have a specific department whose name is “Customer Support” and the responsibility of this department is to help all of there customer’s in case of any emergency.

Note- Please don’t share your Payment Details like Credit Card Number, CVV Number and Password because our visitor’s are facing this issue. Some are Calling them and asking for these information’s.

We are sharing all possible way’s which could be helpful in making contact to there “Support Team”.

Club Factory Customer Email Id- info@fromfactory.club

For any kind of urgency this is one of the best way which is used by many user’s. In addition you can also share your vies about there services. You can also ask them about the process of Return, Refund, Replacement and Cancellation.

Club Factory Customer Care Helpline Number- +86057186891965 & +18557396868

We have shared two support number’s which can be contacted at the time of help. They both could be chargeable. This is the most recommended way of contacting there support team.

Customer’s should have a right to know all other possible way’s to get help and support. They have a “Frequently Asked Question (FAQ’s)” section which can be accessed by its “Mobile Application” Only.

To Use this Support, please follow the below Step’s.

1- Download its “Mobile Application” from your Mobile Store.
2- Open the “App” and Click on Support Link which is given at right corner at the Bottom.
3- You will be redirected to a Page where you can get support related to Order’s, Shipping, Payment, Return, Product, Account, Feedback and Service.
4- Open any of them and you will get the list of Question’s with there Answer’s related to that Category.

These are the all support channel’s which can be utilize by there user’s in case of any kind of Support & Help.

 

This Post Has 90 Comments

  1. Dharmveer Reply

    You guys are says your Main competition with the flipcart and snapdeal by sorry to say you don’t because iam sure nobody happy with your company including me because after so long still I didn’t received my order as well as my refund.

  2. Glaxon victor Reply

    My order was cancelled by club factory and reason given is that my item went out of stock. My refunded has been done but i havent got the amount in ma bank even though it is showing that club factory has done the refund.

    • Mingma Reply

      Hey.. my money was deducted twice from my account. Have send mail for refund but no replies.. how long will it take for refund as it has already been 18 days.

  3. nandani Reply

    What a poor app plzz do not order any thing for this site it’s fake you will not receive any order and no refunds as this site is fake….

  4. kulwinder dhanoa Reply

    my card not supported international pyment pls any opposition pyment and online pyment avilaval my no 9463737764 i like your product so i no missed my oder pls send any opposition

  5. alan Reply

    these guy r fake My order was cancelled by club factory and reason given is that my item went out of stock. My refunded has been done but i havent got the amount in ma bank even though it is showing that club factory has done the refund . i will file a police case on u .

    • Ruchika Reply

      Please tell me how amount is refund… I oder amount is deduct from my account

  6. alan Reply

    My order was cancelled by club factory and reason given is that my item went out of stock. My refunded has been done but i havent got the amount in ma bank even though it is showing that club factory has done the refund. i will file a police complaint on u

  7. Malay Reply

    I tried a lot on the number of your customer care but I can not find your number, please return my money.plz give your Indian costomer care no.plz

  8. Shaik abrar Reply

    Till now I dint got my parcel and I’m waiting

  9. umesh Reply

    i odeard 12 sep but right now 8 oct but till now i didnt got my parcel still iam waiting

    • Kavya59 Reply

      you should mail your order number at info@fromfactory.club.

      • Rithesh Reply

        Please help me .. I lost money from my account.. I purchased around 20 items for 2000.. I dint receive parcel.. so I cancelled my order.. after that I contact to 7063432652 and they stolen money from my account.. they debit 4400 from my account and they told It will refund.. but still I dint and after that that mobile is in not reachable.. I have been cheated.. my order number SO7663269 .. Please help me to get my money

        • Kavya59 Reply

          have you mailed them and told your concern if not than mail them.

          • Seema Singh

            Do u know the address were to return the product of club factory

          • Kavya59

            we don’t have that info about this but you should visit there faq’s page once. you might get some help from there.

  10. Deepak S Reply

    Don’t buy the product ..fake site…still I didn’t get any product

  11. Jessy Reply

    Please let me know when will I get my parcel…. After seeing the complaints… I sacred whether I would get my parcel

  12. SUJIT CHAWLA Reply

    Dear sir/ mam kindly check my order details order number is SO4898652. I ordered 01-10-2017 but not delivered this order and my online payment is done from paytm(Order Id is 201710010549575859453). I ordered this item for dipawali festival. I hope my festival good from your side so kindly deliver my order as soon as possible.

  13. aijaj ahmed Reply

    my oder is not cum and not sho traking no y plz ser plz me my order ni SO4825736

  14. Meenakshi Upreti Reply

    I got this email from club factory “Your order (Order No. SO4568145) has been processed and shipped by GATI. Your tracking number is 660771678.” on 30th September, whereas I have ordered this item on 23rd September, and not sure will be getting this item or not. Please let me know where should I track this item as I have already done payment.

    • Kavya59 Reply

      you should sent your concern at info@fromfactory.club. They will surely reply.

    • Rithesh Reply

      Please help me .. I lost money from my account.. I purchased around 20 items for 2000.. I dint receive parcel.. so I cancelled my order.. after that I contact to 7063432652 and they stolen money from my account.. they debit 4400 from my account and they told It will refund.. but still I dint and after that that mobile is in not reachable.. I have been cheated.. my order number SO7663269 .. Please help me to get my money

  15. Kayyum Reply

    Please sir mera order no so4953491 ye he please sir mere full order behje

  16. Apeksha Agrawal Reply

    Dear sir /mam I have not received my parcel yet from club factory my tracking id is SO5138028 plz give me details about my parcel

    • Kavya59 Reply

      You should contact there email id and mention your order number also in it.

  17. Sambhiji mohite Reply

    Dear team,
    pls check my order no .S05220952 & traking no .661510900 not for delivered pls checked & confirmed me.

    • Kavya59 Reply

      please contact them via there “Email Address” which is shared in the post.

  18. lakshmy Reply

    When I tried to call the customer care number , the number is not going through …please advise what is happening to my order (Club Factory SO4868065) since I ordered these for my friends birthday….wanted to know if receive this before 24th oct else I need to cancel.

    • Kavya59 Reply

      if there customer care number is not working than please contact them via there “Email Address” which is shared in the post.

  19. Raj Kumar Reply

    Order number is SO4381905. I have made the payment online and money is deducted from my account already.But the order still shows unpaid.This really unacceptable and it seems to be some kind of fraud now.

  20. brij mohan Reply

    sir mera kapara avi tak nahi aaya hai jo ki me 19/10/2017 ko pull pament kiye hai aaur n hi tark ho raha hai

  21. Aaisha Goury Reply

    I have to change the address of my order. What i do. My order no SO6038847. Please fast reply.

    • Kavya59 Reply

      you should contact them and mail them your concern and they will surely provide you support.

  22. Satish Waghela Reply

    Do not delivery my order

  23. sumita Reply

    hi..i made payment of my orders n i got a msg of balance debited from my account but still its showing that my orders are unpaid

  24. amar ram Reply

    hi sir i m amar ram from india
    i order a product 17/11/2017
    but my product not come
    my order no:-SO7421091
    help me i want my product

  25. Nazeema Reply

    Club factory team if you not deliver my product .or whater you have not refund my money .i will go to complain police case and I will report media I will block your company I send every club factory team members To jail mind it

    • Pradeep Reply

      please do it
      fast
      we all are with you

    • suraj Reply

      Same problam all custmer tracking no is fake club factory is fake every one is do one thing go to the consumer court they do well disition. After that never do club factory this bed and fake work.

  26. Yash Purohit Reply

    I have not received any order please confirm when i get same as it is taking longer time

  27. ALKA SHARMA Reply

    my oder is not received till date please send me my order no. S07431786
    what reason to dispatch in delay.

  28. ROHIT Reply

    my tracking no is 1540311050884 no response my order my money returne

  29. Chirag jethwa Reply

    Still yet not received jacket and your staff asking that your order cancelled if cancel than why people not inform to customer & why payment not received. Clear this matter & refund my money.

  30. anwar Hussain Reply

    Club Factory is very drty service

  31. Palak Reply

    U guys are spam.took my money n didn’t even transferred the order.also one of ur customer service executive did frod n left my account empty..rascals

  32. Mel C Reply

    This is to inform to all online shopalic to never ever order any items from club factory. Recently I ordered an items during ordering whatever was required to confirm the order I did whatever was required, paid full payments and was successfully confirmed then suddenly at the expected of shipping/ delivery date later out of the blue they informed me the item you order is out of stock and cancelled without my knowledge.
    The worst customer support app ever even after continuous explanation about the issue we faced it takes a days making them understand.
    Their intention is to attract the customer during hot sale/discount but later after placing order their excuse will be always the item you order is out of stock. LOL

    • Mi Reply

      Hi Mel
      How did u contact this people since Their no. are not reachable after many call attempts m tire n fade up….

  33. SWATI CHAKRABORTY Reply

    Dear sir /mam I have not received my parcel yet from club factory my tracking id is SO8197033 AND SO7869762 plz give me details about my parcel number-9882521245

  34. Mi Reply

    Very bad service helpline numbers are all not reachable And mail ID is not working.
    Very upset with the service😒
    I want to get my tracking no. Kindly help…

  35. Bhupesh menaria Reply

    Pls dont order any product of club factory,
    Fake company..
    Saw and send order are both different…
    Dnt order

  36. Palak Reply

    U guys are spam.took my money n didn’t even transferred the order.also one of ur customer service executive did frod n left my account empty..REFUND MY MONEY BACK ..
    The order id is 201711301142256842793
    Order no. IsSO8646935

  37. prince Reply

    this site is a fake cant get my order over a 2 week . the club factory is cheater bullshit

  38. Ansh chaudhary Reply

    Sir jo me order krta hu mujhe vo product nahi milta he or vapus krne ki request krta hu to koi vapus lene nahi aata he.

  39. Mahera Reply

    Mene oder kiya hai 2 date ko or 25 ko bola dene ka kya mujhe jaldi mil Sakta hai oder q ke 2 bar mera oder cansal kardiya plz replay mujhe oder milega ya nahi

  40. Rajesh Reply

    Hello sir I’ll tell you before I order something but your company take money but still he can’t give me my thing I just tell you I not have a any problems but if i never received my thing then I’ll go to police OK

  41. sachin Reply

    mere parcal abhi tak nahi aya h

  42. Vevokumar Reply

    lub factory customer care number 7295 914 902 customer care number please call back customer care 7295 914 902 customer care number customer care number 7295 914 902 customer care number please call with customer care number 7295 914 902 customer care number

  43. Kishor Reply

    Dear sir /mam I have not received my parcel yet from club factory my tracking id is SO8341948 plz give me details about my parcel
    My number- 9881111456

  44. Anupriya Reply

    My orders have not been delivered and when i call the customer care …the number does not work …but aftr 10 min 1 guy calls and tells the products are out of stock and tells to order again….when i said u better refund my money he is asking for my card details ….why does he require the card details for refunding my money? Such frauds are existing….they are cheaters

    • Kavya59 Reply

      Don’t tell you card details to anyone plz. It’ look like a scam or something.

  45. Samra Reply

    Club factory why u r making other people fool?i have ordered and received product but it was beyond my expectation then same day i returned back on 18 november but till date nobody come to take that parcel. Return id is SON17111710293897333.big problem is that ur customer care service not on india i think.kindly rply and take that parcel back and refund my money. Thats oll. Thank u

  46. Lalchhandama Reply

    I have some product from culb factory order no SO8155663 dt. 25.11.2017 and I paid the money throug paytm on the same date, can you tell me the present status pf my order.

  47. Amar kunmar Reply

    Worst service given club factory, please never ever buy any product,
    there is no helpline num and 07982261439 num is invalid,
    i called GATI from past 5-6 Days and getting same answer that you will got your product by today and today i called they told me end of the day you will get youe product but when i called GATI at 4:12 PM , they told me today we can not deliver the product , and same answer again , you will get your product by tomorrow sure.

  48. Jatin Raj Reply

    Club factory is totally fake site products is very poor qaulity
    Today i received my parcel.
    1. I have not received full order
    2. Product quality is very poor and dull
    I suggest my friend delete this app
    They are totally cheated

  49. Dheeraj Babu Sanala Reply

    Guys dont worry. Even i faced the issue with refund.
    Sent a mail to “info@fromfactory.club” with your order id and your request.
    They will solve the issue.
    I got my refund now.

  50. Vikas kumar Reply

    we order processing before 20 days and our order till not received.

    order no. SO7322122
    Pl contact me 9416801201

    • Kavya59 Reply

      actually we have received many queries about that many user’s did not received there parcel. So we advise all of you to not make any purchase from clubfactory. If you want to make purchase than choose cash on delivery option.

  51. Disha Jana Reply

    I placed an order with club factory on  19th November, 2017 consisting of 4 hand bags and a total of 4667 rs. (INR) on 1st December, 2017, i was informed that one of the items was unavailable and thus a refund of rs. 1538 rs was to be issued to me, club factory informed that the refund has been issued however i still  have not received it. I paid with my axis bank debit card and not paytm but i still have a paytm transaction id : 7339917904 

    My order number is : SO7572990
    Is it possible that the money is stuck somewhere? I am deeply disappointed with club factory. Their support team is of no help, i mailed them too but no response so far. Please help. I dont  know whom to approach incase i dont get my refund. This is not expected out of club factory .  Terrible shopping experience .

  52. satish Reply

    Sir,
    I ordered a formal sweater on last 18 Nov. my estimated delivery date was 6 Dec 2017.today is 7 Dec 2017.but I didn’t get my parcel.I have called many times to tollfree numbers.but It all are useless and non activeted.
    so I need my money back soon.

  53. Shree Reply

    I hv ordered 21 items yesterday and 1966 has been didected from my account but I hv not get any confirmation mail or masg for this order and this order is still in unpaid list….nw hw to solve this problem…pls explain..

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