Customer Care Number: Online Complaint Email Id & Helpline Contact Customer Care Number: Online Complaint Email Id & Helpline Contact is the best e-commerce online shopping site where you can purchase many types of products through the official website and also provide Different payment modes like Credit Cards, Debit cards, Master Card, Cash On Delivery. Customer Care Number Customer Care Number

It has a mobile app on google play and you can download this app easily. It also provides discount service on products. They provide the latest clothes at a minimum price. is funded by US-based Investors: Nexus Venture Partners and Lightspeed Venture Partners. headquartered in Mumbai, Maharashtra. It is an Indian e-commerce startup who is founded by Manoj Gupta a venture capitalist, and Monica Gupta in 2011.

It also provides many services like Home Shipping Service, Refund Service, Return Service, Secure Payment Options to there Customer’s. 40,00000 products available on this website and it has many tops brands. Product’s Name-

  • Sarees
  • Lehenga
  • Jewelry
  • Accessories
  • Clothing
  • Salwar Suits
  • Home Decor
  • Beauty Products
  • Casual Wear
  • Kitchen Accessories
  • Gifts
  • Kids
  • Books
  • Footwear
  • Wedding
  • Spiritual
  • Flowers
  • Men’s Kurtas
  • Party Dresses
  • Musical Instruments.

If you are facing any issues related to Shipping Service, Payment Options, Return Service and many more then you should call on “ Customer Care Number” where customer care executives will pick the call and definitely help you. Customer Care Number- 022-61579090

Working Timing- 10.30 am to 7.00 pm.
Operating Day’s- Monday to Friday.

Craftsvilla Customer Care New No- 017-24579090

It is a new alternative which is introduced recently by the top officials of craftsvilla. Users can also use this number for more help & assistance. Customer Care Email Address- Office Address-

Corporate Office Address

1502 G Wing, Lotus Corporate Park,
Goregaon East,
Mumbai – 400063

Registered Office Address

36, Centrium, Lokhandwala,
Kandivli East,
Mumbai – 400101

Troubled users can also visit their office location if they are not satisfied with the solution provided through other support alternatives.

Top FAQs about

Q- What is the Return Policy?

A- They facilitates an easy return for their customers and 100% Buyer Protection Program. All products must be returned within 7 days of receipt of the product and after 7 days no seller will entertain your request.

Following products cannot be returned under Return Policy.

1- Consumable items like Bath, Beauty, Food, and Beverages.
2- Custom Stitched Products.
3- Furniture, Paintings, Temples (Mandir), and Statues.

Q- How to cancel Order?

A- You can easily cancel an order just follow the below steps.

1- Go to My Accounts section.
2- Then, Click on My Orders.
3- Expand order details by clicking on “Order Number”.
4- After that Click on “Cancel Delivery Button”.

Q- How to get a refund?

A- You can easily get a refund if you return a product to them. To initiate the refund you have to log in to your account and from there you can easily initiate the refund process. Within 7 to 10 days you will get your amount in the source account.

Still not able to initiate a refund request then please dial “ Customer Care Number” which is already shared above. In addition, you can also use their email address for more help & support.

Q- How to contact Customer Care Support?

A- There are plenty of ways through which you can contact its customer care support for more help & assistance.

1- Customer Care Number
2- Complaint Email Address
3- Corporate & Registered Office Address
4- Social Profiles

All ways are shared here for the sake of customers and all contact information are elaborated properly. Social Profile Page’s-

Social Media is one of the emerging ways to contact their support. Just post the message on their wall and one of the customer care executives will surely contact you regarding the issue.

Similarly, you can also share your experience, feedback, & suggestions with the other users of craftsvilla.

  • Facebook
  • Twitter Page-
  • Google Plus Page-
  • Pinterest Important Links-


You could get a list of questions with solutions at “Frequently Asked Questions” page whose link we have shared.

Even we suggest its users should visit their faqs page prior before contacting any other customer care alternative of craftsvilla.

Contact Us-

On contact us page, you could get solution related to Order Tracking, Cancellations, Returns/Refunds, and Payment Related.

Official Website Address-



  1. sajad ahmed

    Plz cancel order 10444683 103843666 104446857 104446773 on this email id m . Is not available that is ur most kindness plz cancel now my orders.

  2. Pradeep

    Pls return Saree which is order num 103882105

  3. Priya shrama

    Plzzz mera a.c/no 61335855511 sbbj mera bnak h alisha borani ke naam se mera account h plzzz back my mony


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