Freecharge.in Customer Care Helpline Support Number & Complaint Email Id
What is Freecharge.in?
Freecharge.in is the Online Digital Wallet by which you can recharge your Mobile Prepaid & Postpaid Sim, DTH Connection, Data Card, Electricity, Landline, Gas, Metro, Broadband by sitting at your home. In Return, you will get amazing Discount and Cashback offers.
They are giving services to all Mobile Recharge Companies, Data Card Companies, and DTH Recharge Companies. To Use Freecharge.in Just Download its Mobile Application on Your Mobile. Its Application is available at all Operating System Google Play, App Store, and Windows.
They also have a Customer Care Department which provides various kind of services to there User’s.
1- They help you in solving all problem’s.
2- They will help you in depositing Money in there Freecharge Wallet.
3- They will also guide you in making Payments.
Freecharge.in Customer Care Helpline Support Number- 08033037133
You can call at above Support Number anytime and they will help anytime and anywhere. They are specialized in solving all problem’s of there Customer’s. But this number is not 24×7 working so keep that thing in your mind.
Timings are from 7 am till 11 pm and this contact number works for 365 days.
Freecharge.in Complaint Office Address-
Vaibhav Chambers, Unit No. 2A, 2nd floor,
Bandra Kurla Complex,
Mumbai – 400051
You can send Complaint to the Above Address and you will get a reply in 24 Hours.
Freecharge.in Email Id Address- [email protected]
Users can also write their Complaints in written to the above Email Id which is provided above.
They promise to make Hassle Free Transaction, Fast Online Payment, Secure Payment to there Customer’s.
Freecharge Customer Care Grievance Redressal Framework
Our Team gonna share all Customer Grievance Redressal Framework Level Wise for the sake of our visitors. For any customer queries and complaints please contact the below information which is shared.
Under this Level, they provide a customer care number which directly connects your call to “Freecharge Customer Care Department”. You can report any suspicious activity/transaction, blocked account complaint, and more.
But keep in mind standard calling charged will apply.
Freecharge Customer Care Number- 080 33037133
This works 365 days from 7 am till 11 pm. So, dial it within the time frame otherwise no one will pick the call.
When users of freecharge didn’t get any kind of satisfactory answer from Level 1 then they should move towards Level 2 i.e Grievance Redressal.
Here we are sharing all Email Address and Postal Address of Grievance Officer.
Postal Office Address-
Freecharge Payment Technologies Private Limited,
DLF Cyber Green, 16th Floor, Tower-C,DLF Cyber City,
DLF Phase-3, Gurugram-Haryana-122002,
Complaint Email Address- [email protected]
Working Hours- 9.30 am to 6.30 pm except for a national holiday.
If the complaint is still unresolved for 30 days then the customer can approach the Nodal Office of Axis Bank along with the ticket number shared by Freecharge.
Postal Office of Axis Bank Nodal Officer-
Nodal Officer, Axis Bank Ltd, NPC1,
5th Floor, “Gigaplex”, Plot No I.T.5,
MIDC, Airoli Knowledge Park,
Airoli , Navi Mumbai-400708
Complaint Email Address- [email protected]
Working Hours- 9:30 AM to 5:30 PM (Monday to Friday; except bank holidays)
Final Redressal and Closure of Grievance-
The grievance will be closed in the following cases.
1. Where the complainant has communicated his acceptance of the company’s decision on redressal of grievance communicated by grievance redressal; or
2. Where the complainant has not communicated his acceptance of the company’s decision, within 7 days from the date of communication of decision by Level 1 or Level 2 or Level 3, as the case may be.
Social Support introduced by Freecharge
Freecharge.in also has various Social Profiles where they update all Latest News and we suggest you to Follow them.
- Facebook Page- www.facebook.com/freecharge
- Twitter Page- twitter.com/freecharge
- Google Plus Page- plus.google.com/+freecharge
We are also providing all Important Links related to the Freecharge.in which will help you in collecting all the important details.
- Contact Us- www.freecharge.in/desktop/contactus
- Support- support.freecharge.in
- Official Website Address- www.freecharge.in
You can also accept Payments with the help of Freecharge and they also accept Money or Payment’s from Cash Cards, Net Banking, Visa, Master Card, Maestro, Rupay, and More.
We Suggest you go to the Frequently Asked Question (FAQ) section where you will Find many Common Question’s and you will get Answers for all of them there.