Digital Wallet

HDFC Payzapp Customer Care Toll Free Number & Complaint Email Id

HDFC Payzapp Customer Care Toll Free Number & Complaint Email Id

What is Payzapp ?

Payzapp is the startup of HDFC Bank for encouraging Cashless Transaction in India. User’s can link there Credit Cards and Debit Cards with Payzapp. It promotes Bill Payment’s, Online Shopping, Money Transfer, Mobile Recharge, DTH Recharge, Data Card Recharge in Just One Click Only.

There is no need to go to the Store to Pay and Recharge. It’s upto you when to Send Money to whom.

User’s can also make Payments at there Partner App’s with the use of Payzapp and there partner’s are, Bookmyshow,,,,, SmartBuy,, Quickwallet and

HDFC Payzapp Customer Care Toll Free Number

HDFC Payzapp Customer Care Toll Free Number

User’s of HDFC Payzapp Kindly make Contact to the Customer Care Department to Fix there Issues and Complaint’s. They have trained executives in there Support Department which will assist you and provide you the best solution.

HDFC Payzapp Customer Care Toll Free Number- 1800 102 9426

Those user’s who are not satisfied with this Mobile Application Services than they should make complaint to the above provided Helpline Number. You will get a Solution of your Problem and Complaint.

HDFC Payzapp Toll Free Helpline for Business User’s- 1800 266 0245

Good New’s is that, Both above Number’s are Toll Free which mean’s you don’t have to pay for the Call that you will make to them. Call them anytime from anywhere and get a fix for your problem.

HDFC Payzapp Complaint Email Id-

I have also seen that many User’s of “HDFC Payzapp” want the Support Email Id to send them written Mail, Feedback and Suggestion. Expect a revert in 1 or 2 Day’s Working Day’s from the Support Department.

Read- Customer Care 24×7 Helpline Support Number

There are many way’s by which you can Download the PayZapp and they are as Follow’s.

1- Give a Missed Call on this Number 1800 833 4141 and you will receive a Download Link via Message.
2- Just Send an SMS “PAYZAPP” to 5676712 to Download the Mobile Application.
3- It is also Available on the Google Play and iOS Store.
4- You can also Download it by “Scanning the QR Code” which is available on its Official Website.

Those who want to Download the App and facing any kind of issue than they should make contact to the Customer Support for the Fix of that Issue.

Now Come, How to Use PayZapp ?. Just Follow the Below Step’s.

1- After Downloading the Mobile Application.
2- Open it and Register yourself.
3- Create Safe Password and Link you Debit or Credit Card.
4- Use Service provided by them by a Single Click.

User’s should Like and Follow the the Social Profile Pages of this Payment Application because you will get all Latest New’s, Update and Information on these Platform’s.

  • Facebook Page-
  • Twitter Page-
  • Google Plus Page-

User’s can also share there Problem’s on Social Profile Platform will get a Quick Response from the Support Team.

Quick and Important Link’s where you will get all Important Information related to the PayZapp.

FAQ’s Page-

Those who still don’ know about this Mobile Application and want to know. Than, they should visit its FAQ Section where they will get the most basic and important information there.

Official Website Address-

After using there Services, Some Customer’s will surely have Question’s in there Mind like-

Is it Secure Way of Making Payment ?
Is it Fast or Not ?
Is My Debit and Credit Card information is Secure or not ?

Answer of all above Question is a Big “YES”.

This Post Has 160 Comments

  1. DINESH GARG Reply

    dear sir,
    we load the money 5000 dt. 01.08.17 from mobile no.- 9950092xxx from standard chartered bank credit car and
    money 5000 dt. 01.08.17 from mobile no.- 9950092xxx from HDFC BANK CREDIT CARD
    MY 10000/- MONEY IS BLOCK

    • Parthiban J Reply

      me to the same problem facing 979164xxxx ICICI BANK credit card upload 5000 but it is getting error App had an error money not upload but bank side is dbited for that amount what should I do. and one more number 9710269426 for this number SBI Credit Card upload 5000 it is also same issue was happed for this month Date – 10-8-2017 .

      Please Resolve my issue my money was blocked

      MY Mobile number is 720060xxxx

      • S Reply

        Did you get cash back?

      • Pallavi Reply

        I am facing Same problem. My mobile no. is 991011xxxx. Date 04-09-2017 upload money 2000 from HDFC CREDIT CARD . And again loaded money 2000 dated 04-09-2017.but money is not upload till date. Total amount debit in my Hdfc credit card 4000.plz refund my 4000 rupees. My money is blocked

        Mobile no 991011xxxx

    • Manideep Reply

      Dear sir i transfer my axis credit card to my payzapp account.debited my card but not credited into my payzapp account my mob:9951292xxx amount-Rs30,000 your customer number is alway bussy pls check update me asap

    • Sonu panwar Reply

      We load the money 5000 dt.29/8/2017 from mob.number 9896382xxxfrom hdfc bank credit card but the money is not upload till today so pls help me
      My contact no. 9812200xxx

    • Narendra Singh Reply

      Dear sir
      I uploaded 4000 rupees on dt 08.10.2017 by mobile no 82187462xx through icici credit card in account no 2666010003xx . Sir this account wrongly type by me so i m requested u to plz block that amount and resolve my problem.

      • Kavya59 Reply

        you should visit nearest icici bank and they will surely help you in this matter.

  2. Shareef Reply

    Very bad service
    My amount debit last 3 day
    But they not refund to my app &bank account
    Customer service not pic call
    So what can do.
    What are doing man do work properly

  3. p.sakthivelraja Reply

    Dear sir I loaded my wallet with my credit card amount is 4422rs on 4.8.2017 still now my wallet is not loaded but it is debited from card on 4.8.2017 itself what to do pls help me



    My name is Vineet jajoo i will be your customer at 2nd AUG..i have done transaction of 5000…( add money to payzapp wallet……my amount is not added or loaded on payzapp (5000) at transaction through credit card bt debit on my credit card…I have done transaction through SBI credit card…
    I have done talk with SBI Customer care services…on SBI side there is no issue…….I will send you a lots of mails…BT at your side only comes reply through system generated mail…at your side there is no response no calls..or no mails..about these acceleration…. …please check…n revert back through mail or message or call….ASAP



  5. Thangadurai k Reply

    My money 3500₹ coult not be loaded in our wallet last 2 days. Pls clear this issue shortly …

  6. ENA Reply

    i have taken money from my credit card and load to this number 8667722473, its loaded, then i transferred that loaded money to credit card.but amount taken from payzapp wallet and not deposit in to my credit card. Plz do the needful and sort out this problem…

    Contact no:866772xxxx..

  7. sreekanth Bandla Reply

    my phone number – 893978xxxx i have done a 5000/- transaction on 6st august 2017 to my saving HDFC bank account, Money got detected from my PayZApp wallet but the amount was not credited to bank account and still not refunded, The customer care is worst they are not responding txn id:14857358

  8. K RAMESH Reply

    My money 4-07-2017citi bank cred it card 5000 detected for payzaap by not credite my account pls I have problem
    Pls reaponc sir
    This is bad

  9. Aijaz Chauhan Reply

    I have transferred 10000 rs to other bank account from my wallet. transaction failed but amount deducted from my wallet. Its been a week but didn’t get my money back to my wallet. I tried to email to but just got the system generated mail only no human innervation. I tried to call customer care but it is not responding.
    Please help me with this ASAP.

    My email id is:
    Number is : 9979477xxx

  10. Ravi Kumar Reply

    I have recharged my mobile (Jio) amount was debited from my wallet but mobile wasn’t recharged yet Payment I’d 20170805135435533nL35bP1
    transaction I’d 60192086358701054195490869
    I recharged amount of 399

  11. sudarshan bile Reply

    I transferred Rs 5000 from pay zapp,at dated 7.8.17 at 8:27pm .but money still not loaded in my account.please refund my money



    i recharge my mobile by Payzapp wallet but amt is not credit in my company Jio amt 399.00 date 05.08.2017 201708051359143011rG57aJ8 plz return my amt.

    My Payzapp No.9785314123

  13. राजेश कुमार Reply

    Dear sir or mam,
    मैंने 20000 रुपये उपलोड किया लेक़िन सरवर कमजोर होने कि वजह से लोड नही हो पाए इसके बाद मैने दुबारा से लोड किया तो लोड हो गये

    लेकिन हमारे कार्ड से दो बार 20000-20000 कट गये है
    अतः आप से निवेदन है । कि मरे पैसे वापस के दे

  14. praveen Reply

    my phone number – 9966524xxx i have done a 5000/- transaction on 1st august 2017, Money got detected from my SBI CARD but the amount was not credited to Payzapp Wallet account and still not refunded, The customer care is worst they are not responding properly.Customer care was not working
    and iam sending emails daily but no response what the hell it is who eaten my 5000 then?

  15. Mohd Mohsin Reply

    I had did the transaction on 5 August 2017 of 5000 but i not showing in statment abd and the money got deducted from my credit card please check the issue on priority basis

  16. Avinash Das Reply

    On the date of 7th Aug I was trying to load cash of Rs 15000 in payzapp account through my hdfc bank CC, the amount was deducted from my CC but that has not been credited in payzapp account.

    Customer care number also is not contactable, it is always say’s lines are busy and auto disconnected .

    • Kavya59 Reply

      wait for 4 to 5 day’s other wise contact the nearest branch

      • Santhosh Reply

        Hey I’m santhosh I’m ur hdfc customer on 4th September I added 1000rs on the payzapp wallet but the 1000rs has been debited from my account but still now It was not added to my payzapp wallet daily I’m contacting ur customers care numbers but it always says that lines were busy… What should I do… Should I forget the 1000rs or may I expect the money will come back to my wallet…???? And mobile number is 9705138xxx

  17. Rahul shrimal Reply

    Hii team,
    I am loaded 10000 Rs on my hdfc credit card, 2 time error showing,but few a minute automatic reveived SMS 10000 Rs debit to my hdfc card. I am contact payzapp Cus Care he saying your money will be loaded working 5 Days, 5 day completed but my money not laoded on my credit card
    Money added date:- 3/08/2017
    My mobile no. :- 9168781xxx

  18. sukhwinder kumar Reply

    i phone no 8108227xxx iloaded at 5000 rupees cradit card hdfc but wallet5000 no load and my cradit card to amount cradit please help me

  19. GOVINDAN A Reply

    Dear sir,
    we load the money 5000 dt. 08.08.17 from mobile no.- 987959xxx

    MY 5000/- MONEY IS BLOCK

    MY MOBILE NO. – 9087959xxx

  20. narendra reddy Reply

    yesterday 100 rs and today 100 rs recharge the mobile cut the amount and not refund to the pay zapp card please sir 7842256xxx

  21. Vinod Kumar Reply

    I have done a 5000/-transaction on 8th August 2017. money got detected from my payz app wallet but the amount was not credited to bank account and still not refunded, The customer care is worst they are not responding properly …..

  22. B santosh Reply

    On 5th Aug i have added 5000 rps from my sbi credit card it has debited from my account but it has not been credited in pay zapp account almost 5 working days has been completed till now no response customer support is worst when ever in trying to connect with in one ring it will disconnect when it will refunded back or else ill go to Consumer court

  23. Nagendra Reply

    My account debit 2500 2500 money not credit my account please call me 9989507xxx

  24. Pradeep Prakash Shinde Reply

    My phone number – 8888025xxx & 8208448xxx. I have done a 10000/- transaction on3rd august 2017 to my AXIS bank CREDIT CARD, Money got deducted from bank account but the amount was not credited to payzapp account and still not refunded, The customer care is worst they are not responding txn id:721502379557

    Cell No- 8805173xxx (Please contact me)


    dear sir,
    we load the money 6000 date. 07.08.17 from mobile no.- 9887402xxx from state bank of india (SBI) credit card and

    MY 6000/- MONEY pls refund kijiye

    • Kavya59 Reply

      you should contact to the nearest branch of HDFC.

      • Vamsi Krishna Vakkalagadda Reply

        How many days it take to refund the deducted amount. Money is not added to the payzapp

        • Kavya59 Reply

          you should go to the hdfc branch and tell them. They will surely help you.

      • Nirosha Reply

        I have contacted but no response they simply told that it’s a third party n we can’t help. What to do now mine s total 40k

      • K.srinivasarao Reply

        Very bad service my amount debit 5000 rupees last 3days but they not refund to my app or bank account sir plz refund my amount 5000 rupees add payzapp my mobile number 765997xxxx

  26. chinmay kumar Reply

    Hello Team,
    I had made a transaction of 5000 from my credicard to payzaap app wallet…the money deducted from my card still not credited to my wallet. Its been already 5 days…..

    Please response ……..


    Thanks in advance…
    Chinmay kumar

    • ashok kumar Reply

      have u received the payment long it also facing same problem


    My name is krishnamurthy m i made a transaction of 5000/- from my credit card to payzaap app wallet two timesTotal amount is 10000/- the money deducted from my hdfc credit card to my wallet its been already 6 days…..
    payzaap Customer care number its not responce Please do the needful as soon as possible….

    krishnamurthy m

  28. Sakthi Reply

    Dear sir,
    we load the money 5000 dt. 10.08.17 from mobile no.- 9884444xxx from Kotak Mahindra bank credit card
    MY 5000/- MONEY IS BLOCK
    MY MOBILE NO. – 9884444xxx
    Bank ref I’d _ 074566

  29. Sukhveer Reply

    Very bad service and I Complan customer Cort my ac credit 1000 not received transfer my ac my no 7568226xxx

  30. venkatesh Reply

    we load the money 3500 date. 11.08.17 from mobile no.- 9000084xxx from icici bank of icici credit card amount is deducted but not add my wallet please solve my problem

  31. Saikrishna Reply

    I Had recharged my wallet with Rs. 20000 as I got debited from my sbi Credit card and not yet added to my wallet.

    Customer care numbers are not responding

    with in what time can I expect the money back or refund.

    My Mobile number: 96665483xxx

  32. Jaipal Singh Reply

    I have done transaction from my sbi debit card and loaded 2000 Rs in payzaap app first transaction decline I have tried another that was successful but my account debit 2 times by 2000and 2000.yet I have not received my 2000 Rs. Pls return my 2000.

  33. Arfath pasha Reply

    I Had recharged my wallet with Rs. 10000 as I got debited from my ICICI Credit card and not yet added to my wallet.Customer care numbers are not rechargeable, Please refund my amount. My contact#7411735xxx



  35. Durgesh kumar gupta Reply

    24.8.17Mai kal 5000 apne wallet me add karke apne dusre acount me bhej rha tha maina ifce code galti daal diya tha isliye paisa acount me nhi gaya us paisa wo wallet me bhej dijiye. Mobile no..9918545xxx

  36. Chinnayya beera Reply

    Dear sir,
    we load the money 5500 dt. 26.08.17 from mobile no.- 9989312979 from Sbi Credit
    MY 5500/- MONEY IS BLOCK

    MY MOBILE NO. – 9989312xxx

  37. sujit pandey Reply

    मैंने कल दिनांक 25 08 2017 को समय शाम 3 29 बजे payzapp से अपने sbi अकाउंट no 31714602529 में पैसा भेजा पर ना तो वह accout में add हुआ और न ही पैसा वापिस wallet में आया ।

    कृपया कुछ न कुछ उपाय कर मेरे पैसे को वापिस wallet में भेजा जाए ।

  38. nagabhushan Reply

    Very bad service
    My amount debit last 6 day
    But they not refund to my app &bank account
    Customer service not pic call
    So what can do.
    What are doing man do work properly

    this app cheating to people, playing to the customers. ban this app useless app.

  39. k umamaheswararao Reply

    my no 9666258xxx i’ll recharge the wrong no how to rectfie plese tel me

    • Kavya59 Reply

      i cant be rectify according to our experiences.

      • Jaffer Sheriff R Reply

        I have transferred 3100 from payzapp wallet to my bank account on 10th sep 2017. Transaction status shows as success but the amount was not credited to my bank account. It is almost 5 working days has been passed. When will the amount credit back to me.

  40. Aravind Reply

    On 10th Aug I transferred 5000+5000rs total 10000rs from my Sbi card to payzapp wallet money was debited from my Sbi card but not credited to my wallet.
    Customer care say that money was reversed to my account and it will take 5 working days today is 30 Aug till now my money was not credited
    Pls refund my money
    My registered mobile number 9030855xxx

  41. sairam.k Reply

    Did any one get money back?

  42. vijay kumar singh Reply

    Dear Team,

    i have added Rs 5000 in my payzap wallet through my credit card of HDFC, during transaction got error and amount deducted from my card, but amount not added in wallet..please look in to this on urgent basis..thanks

    Account mobile number: 9911005xxx


  43. Suriyamoorthy Reply

    I am Suriya. I used Payzapp today morning. I am transfer Rs. 5000 in my ICICI credit card to my account number using the 8680822xxx mobile number. Still we didn’t receive the amount in my Payzapp account and Bank account. Please check and take action ASAP.



    Respected Sir,
    This is to bring to your kind notice that I am transferred an amount of Rs.5,000/- to Axis Bank, Paidiparru Branch , Tanuku on 23.08.2017 i.e.3:05 PM. Amount is Deducted to my Payzapp Account. But not Credited to Axis Bank Account. I have make a mistake that is original account number is 257010100071974, Name: N.Nagaraju, Axis Bannk. I Wrongly type the account number i.e.250010100071974. I have also enquiry the axis bank but they are told to me give me your transferred refrence number. i have call to payzaoo customer care they are told to me reference number is 723515192929. I have call to axis bank officials are told to me that reference number is wrong. So I have requested to please my money return to my payzapp account.
    Thanking you Sir,
    warm regards
    S.Purna Chandra Rao
    Ph.No. 9705121xxx

  45. kamalakannan.G Reply

    Dear support Team
    My name is kamalakannan , My number is 96009-52xxx , today – 01-09-17 , i made a transection from my axis credit card to payzapp wallet , post that transection , Am try to transfer the amount of 5000 rs from payzapp to my axis sb account , transection status was failed , kindly recredit the amount to payzapp wallet , transection Id : 201709011131263482jy90ju2 ,

    I try to customer care num for complaint raise , but the number was verybusy

    kindly re-credit my amount to the wallett


  46. Arbind Kumar Singh Reply

    I have transfer 5000 rs by payzaap app. from my HDFC credit card. but money was not transfer in payzapp wallat and debited my credit card. I contact payzaap customer care but this no is not recieved call. Everytime this number getting busy. then I call HDFC customer care number 989360xxxx date 01.09.2017 your customer executive said your money was return between three days. today is 02.09.2017 money will be returned on 04.09.2017, so please help and answer me fast and i needed my money next day, if don’t take money then i will go to consumer court. my contact no is 7247004xxx.

  47. SRIDHAR Reply

    Dear Sir/Madam,

    I load the money Rs 2000 date – 02.09.2017 from mobile no 893971xxxx from HDFC Bank Credit card,
    Txn I’d – 201709021023460520eU93kV4
    Contact no 8939717xxx

  48. Balwant singh Reply

    Very bad service
    My amount 5000 debit 1 September they are not refund my amount my wallet and my bank account.customer care Evey times busy when I call .this is a froud aap load by Hdfc payzaap.refund my money other waise I will go court and ragistred complaint.

    • Balwant singh Reply

      Very bad service
      My amount 5000 debit 1 September 2017 my mobile no is 971768xxxx.they are not refund my amount .customer care every time waisy when I call.please refund my my 5000 in my account or soon as .

  49. Balaji kumar Reply

    When I was adding 5000 rupees money to the payzapp Wallet, the application was showing message “something wrong please trying again”. At that time that 5000 money debited my ICICI credit card but not loaded in the payzapp wallet . Please resolve and get back that money into my wallet.

    Mobile number : 955059xxxx

  50. Abhijeet nimbalkar Reply

    Dear sir my mobile no is 7757987575 2days back hi had transaction my sbi credit card to pay zapp account aadd 5000rs but credit card amount deducted but pay zapp wallet not credit the amount.. Plz refund my money imidiatlt


    Dear Sir,

    I am transfer the amount 4250/- on 1.09.2017 7:03 pm. txn ID: 201709011903445103eW59pK0. This transaction is failed. Still i didn”t get my back. Please send my money back immediately.

  52. Gnanasree Reply

    Hi Team,
    I transferred 5000 rupees to my hdfc account from payzapp with wrong ifsc code. Amount debited from my payzapp wallet but i didn’t receive amount. In transaction history also its shows success.
    Please help me on this issue.

  53. anklesh kumar Reply

    hi i am payzaap user my mobile no 9882577100,today 04-09-2017 i have use payzaap app to 5000 rs money in my hdfc credit card to payzaap wallet but money is cut in my card ,and do,t recive payzapp wallet ,what can i do sir my money is block sir plz sir help me .my no 988257xxxx

  54. SELVAM N Reply

    My amount was debited from ICICI Credit card. But not reflect on Payzapp(809800xxxx) on 01.09.2017. Customer care was not pick the call last 4days. What’s going on.. is this the way you handle the customers…

  55. saisaran Reply


    Myself saisaran from payzapp mobile no. is 949296xxxx and email id is….I have made a transaction of 10000/-(5000+5000) through payzapp from citabank credit card..Money havent loaded but debited from my credit card…So i have sent mail to customer support but they are not even responding to me and even the tollfree no. is not working…So let us clear the amount by refund to wallet or credit card or otherelse this will be going to shows a very bad impact on HDFC and payzapp too…So you people simple cheating customers…So if you are geninue be clear and respond to the calls and mails…


  56. Sujata Reply

    Dear Sir,
    we load the money 5000 date is 02/09/2017 and time is 10:23 AM from mobile no. 886018xxxx and HSBC Credit Card. But the money is not upload till today please help me.

    Sujata Das

  57. Raju t Reply

    I loaded money to pay zap 5000 & send my saving account on 30/08/2017 money debit from my wallet but amount not credit to my account I am trying to call customer care but its continuously saying all lines are busy I am also put a mail to support team but nobody responded its very disappointed from HDFC

  58. Dhanunjaiah pallepati Reply

    Dear sir not added money pay zapp wallet but debited my axis Bank credit card at 10000 on date 01/9/17 please solved problem customer always busy is coming plz do sir……

  59. Dhanunjaiah pallepati Reply

    Dear sir I have not added pay zapp wallet but debited my credit card axis Bank 10000 on date 01/09/2017 please solved this problem I called customer care but always come busy please sir …..

    • தளபதி Reply

      My problem for this same. How to solve this problem tell sir or any idea

  60. Bighnesh Mahapatra Reply

    Have 2 transactions of INR7,000 each debited from my saving account but not credited to my PayZapp account. My mobile number is 750615xxxx, please look into it.

  61. Prasanth Reply


    I have loaded 5000Rs on 2/9/2017 in Payzapp using my Axis Bank Credit card, still it was not loaded into my bank or app
    Customer care service is not working
    I did mail also its also not working
    you guys cheated the people?

    Let us know solution.

  62. rahul Reply

    Sir yesterday i have added money form sbi card but my transation has been failed and 5000 rupees deduct my sbi card
    Kindly solve my problem and refund the my amount
    My contact number is 858794xxxx

  63. sathish kumar p Reply

    Dear sir today (05-09-2017) i loaded 5000 money to payzapp from my axis bank credit card but amount not added in my payzapp, 5000 amount debited in my axis credit card,, this my number 978804xxxx,please solve this problem customer care not responding

  64. Dhamodharan B R Reply


    Sep 1 I transferred money from my credit card account to payzapp but that time your application it show to an error….. But debited my amount 10000 …..still now I didn’t get reverse from that money kindly do the needful as soon as possible…..

    Transaction mobile no-809867xxxx


  65. Shafi Ahamed SD Reply

    Hello Sir,

    We Load the money 5000 Date : 05.09.2017 with mobile number 779931xxxx from SBI CC,money was Debited from account but not credited in to payzapp wallet.

    So,Please try to solve my problem ASAP.


  66. Gopalakrishnan Reply

    Dear sir , I tried to added money for Rs.5000 my PayZapp wallet via mobile” 917698xxxx ” its shows “Funds have not been Loaded” Transaction failed. but the amount deducted my ICICI Credit Card. My PayZapp shows Zero amount My money was blocked . please resolve my issue my money was blocked.

  67. Gopalakrishnan Reply

    Dear sir, I tried to added money for Rs 5000 my payZapp wallet via mobile :917698xxxx on 4-Sep-2017 at 18:38:38 its shows “funds have not been loaded”Transaction failed but the amount deducted in my ICICI credit card . My PayZapp shows zero amount in my account. please resolved my issue my money was blocked.

  68. Raj Thakur Reply

    Dear Sir

    I am load my money 2614 to my axis credit card to send the payment to my sbi card payment. I am trying to send the amount 2614. But the payment deducted to my PayZapp wallet and I am recive the text the payment is cancelled. But the amount will be deduct to my PayZapp wallet.
    So kindly refund my money 2614 it’s urgent to send the my card payment.

  69. Prateek Reply

    Hi I added 1500 from my HDFC Credit Card to Payzapp. After OTP, my transaction was failed.
    But my money from credit card got deducted.
    Please fix this issue.

  70. SACHIN C S Reply

    I have transferred rs5000 from payzapp wallet to SBI account 20175148096 IFSC code SBIN0016874. But I have not received it. I did this on AUG 30gh 2017.
    Transaction. No 724216178667, But sharing the transaction number is of no use. My Bank branch manager only confirmed they have not received my money. I have been in touch with Customer support everyday from Aug 30th 2017. Till today I have not received my money. Finally I have decided to raise a consumer complaint in consumer court.
    You can check all my mails from Nearly 10 to 12 mails I have sent.

  71. pragnesh vasava Reply

    sir i am pragnesh Vasava yesterday i used 4000 credit card send Money payzap but balance is not show my account in payzap so plese pickup the phone and refund my account Money. or balance in payzap my contect number is 756756xxxx

  72. Sharon Sravs Reply

    My Payzapp wallet No: 910078xxxx
    I am trying to add Rs.5000 to my wallet, from my debit card A/C: 538596xxxx, IFSC: CITI0000006, on Sep 06, 2017.
    the amount was deducted from bank account but the amount was not added to my Wallet.
    Kindly help in refunding the amount to my Wallet.

    My contact no: 955054xxxx

  73. Shashikant Reply

    Sir I am transfer money10000/-rs 6/09/2017 in morning money debit in my credit card but not showing in.. So plz help me where my money

  74. Gottipamu shiva Reply

    payzapp wallet number 970500xxxx
    i have transferred rs 4000 payzapp wallet to mail id ( but i have received it i did this Sep 5th 2017 .
    Ref.No 201709050857137271uC60yZ7 please get back my money . i have been touch with Customer support til today. from Sep 5th 2017. i have not received my money. kindly iam inform that to you sent back to my money
    you can chek all my mails from ( Nearly 3to 4 times i have sent.
    Gottipamu Shiva

  75. i seshagiri babu Reply

    your customer service is very very bad,always your tool free number busy.

    I had transferred Rs.5000 + 5000 from my wallet balance to SBI account, money also deducted in my wallet balance but money not received in SBI account on 29.08.2017 and 30.08.2017 so please rectify the problem.

    my wallet no.8885 77xxxx
    my Email:

  76. Shubham Gujral Reply

    Payzapp Wallet number 701516xxxx
    Hello Good Afternoon My name is Shubham Gujral i have add on 1st september 2017 2200Rs from my HDFC bank account to payzapp wallet but i dint get money in Payzapp App and amount has been debited from my account.
    Apart from that i have a word last time on 1st September about the complaint they told me its will be take 5 working days but still i dint get my amount back. So i am requesting you kindly please check for the same.
    Please fix this issue
    Shubham Gujral

  77. Katta praveen Reply

    Goodafter noon sir this is praveen katta 984857xxxx 5-9-17 th i download the payzapp & added to the wallet amount 4000/-from axis credit card to pazapp debits the axis card.ut amount not added in wallat please help me sir as soon as possible. Thank u
    Regards k praveen

  78. Rahul Patil Reply

    I have added 5000rs to payzapp on 01sep17 with my payzapp I’d no 8464893622 and another 5000Rs on I’d no 797238xxxx the amount deducted from my payzapp wallet and transaction is error the amount not credited in my SBI account .plz resolve the my pblm as soon as possible

  79. Prasad M P Reply

    Team, I have loaded amount in pay zap 5000.but not credit amount in pay zap app. But as per credit card traction it’s showing its debited from the card. Kindly check and retrun amount on priority basis. Since morning i have trying to reach your customer number not connecting..
    This is my number pls call back 966318xxxx

  80. carmelraj Reply

    I Have transfer RS5000 from payzapp wallet to hdfc bank on 01-09-2017 but still now amt not transfer to my account and not having the payzapp account also 848931xxxx.

  81. Venkata Siddareddy Reply

    Hi sir
    My payzapp money debited to 01/09/2017
    Still not credit money 5000
    Payzapp number 951510xxxx

  82. SAIDUL ALAM Reply

    Hello Sir/ Madam,

    I was doing a transaction of 8,000 rupees in PAYZAPP on 06 September 2017 from my AXIS Bank Credit Card and the transaction failed to which money was deducted from my card.
    I had a word with my bank officials and here is the Transaction ID-724910490707
    Please void the transaction from your end so that I can get my money back.
    My registered phone no is-912728xxxx

    Saidul Alam

  83. MOHD ASIF Reply



  84. mohandas p Reply

    Hellow sir/Madam

    Subject: transaction fail due to payzapp issue.

    Main subejcect: So regret to say Your application comapare with other too bad and customer care only toll free number not atteding allways busy…so pathetic

    my name is mohandas i had transfered 10000 rs on 06/09/2017 was not credit in my wallet but the same time amount has been debited from my RBL credit card payzapp wallet number is 938059xxxx i require immeadietly refund my amount to my RBL credit card Kindly do it as soon as possible.

    Thanks regards
    mohandas p

  85. Rajendrakumarswami Reply

    Sir mane 2200/-rupya SBI bank s upload kiyaTha 6/9/2017 joAbhi tak bank m nhiPahuncha haiOr wallet m bhiNhi aayaPlease help me.

    • Rajendrakumarswami Reply

      Sir SBI bank s 2200/-rupya upload kiya tha jo bank s niklgaya per wallet m Nhiaaya mere pass Ek rupyabhi Nhihai m paresanHun mera pasa wallet m upload Kar do please 6/9/2017 Ka transaction Kaya the No. 797638xxxx/-

  86. Karthik Reply


    I loaded Rs.5000 from my credit card my Payzapp no: 967682xxxx on 04-09-2017
    Still it is not credited.
    Help me to take my money.

    I dont know why u people putting toll free no. 18001029426 And Email id:

    Dont give fake contact details in site..These all are not working.. Worst service…


  87. sangeetha Reply

    I transfered Rs. 5000/- from my Payzappno. to my Friend Payzapp no.
    Amount debited from my Payzapp wallet and not credited to my friend payzaap no.

    Similary amount debited from credit card and not credited to my payzapp account.

    Plz help me in this matter.

  88. nitesh deshmukh Reply

    i have loaded Rs 5000 in payzapp but still its not showing in payzapp kindly reply on urget basis

    transation id : – 72480543572

    transation date :- 5th september

    my mobile no :- 838009xxxx

    • nitesh deshmukh Reply

      still i have not received amount hdfc bank is also not give any proper support

      if any one have any idea to recover amount from pay zap kindly contract me 838009xxxx

  89. Chinnayya beera Reply

    Dear Sir

    I have Loaded 1800/- add from Kotak Mahindra Bank Credit , Amount deducted my Account but not yet received on Payzapp Wallet,
    Please Verify and Solve the Problem as soon as possible
    PH NO.998931xxxx

  90. sravani goud Reply

    i was doing transaction of 500 rupees in Payzapp on 06 september 2017 from my brother SBH bank and transaction faild to
    i had a word with my bank offcial and here is the transaction ID :201709061143489327yP44qW9
    please void the transaction from your end so that i can get my money back
    please registered phone no:891914xxxx
    plz cal me once i am urgent contact with you

    sravani goud

  91. Santhosh Reply

    Dear sir I transfer my bank of baroda debit card to my payzapp account. Debited my card but not credited into my payzapp account my mob:900344xxxx amount Rs 2000/- your customer number is always bussy pls check update me

  92. Hansraj Reply

    I transferred 5000 from HDFC cc to payzapp. It was deducted from cc but didn’t reach to payzapp due to whatsoever reason. I complained on same day by calling the Tollfree number and sending a mail. It’s been 4 days I haven’t got my money back and the worst thing is Tollfree number coming as busy. What to do??

  93. Sai krishna Reply

    hey payzapp Team , this is not the fair guys.i transfered my money through credit card with amount 5000 rs to my PAyzapp wallet.but it shows zero balance in my could u pls send my money almost completed 4 days. till now i did not get the money.if u guys not responding properyly definitly i m gonna pots ur app in all social websites..pls respond and send back my money to my wallet

    • Sai krishna Reply

      above one is my this is my Payzapp required number 8686021xxx.i transferred my money through HDFC credit card

  94. Vilesh Reply

    I have loaded ₹5000/- money to payzap account (07.09.17)but payzap wallet showing balance as ₹0.
    Transaction for loading money to payzapp wallet was successful and I received the message from bank for debit of money.
    Please verify and solve the problem as soon as possible.

    Mob No.-990140xxxx


  95. praveen katta Reply

    Dear sir
    Good evening this is praveen katta,i was money transferred axis credit card to payzapp in credit card de amount is debited but not add in pay zapp wallet money transferred date 5-9-17 & i was try to payzapp custmor call its not respond from payzapp still 5th day is ruuninng i was any massege recive from payzapp plese help me sir about refund money plsese reply to me,i waiting for ur reply.

    katta praveen

  96. Gopalakrishnan Reply

    I tried to add money for Rs.100 two time for total Rs.200 via my ICICI credit card dated 14-Sep-2017 both the transaction has been failed.
    My mobile number is 917698xxxx. The money of Rs. 100 +100 =200 total deducted in my Credit card account but amount not added in to Payzapp wallet please do the needful and re credit my account for the same.

  97. Sujitha Reply

    Everyone is having the same problem…. My problem is also the same…. Money blocked 10 days over… I didn’t get money back… There is no use of calling to that Customer care number. Please help in this regard.

  98. Bhajanjot singh Reply

    dear sir,
    we load the money 5000 dt. 11.09.17 from mobile no.- 9878384xxx from standard chartered bank credit car and
    money 5000 dt. 11.09.17 from mobile no.- 9878384466 from HDFC BANK CREDIT CARD
    MY 5000/- MONEY IS BLOCK
    And i my another phone also block 3000 and 1000 its no is 977995xxxx and 708708xxxx

  99. Devender Pratap singh Reply

    I have added Rs 5000 from my SBi Credit Card to my payzapp wallet. When i am trying transfer 5000 to my saving accounts. Due to incorrect account number and transaction has been failed but amount is deducted from my payzapp wallet. Still I will not get my amount back . I wrote so many mails also and visited to bank Branch but no solution found for that.

  100. honey Reply

    my mobile no is 790000xxxx is made a transaction of rs 2000 on 10th sep 2017 i was trying to transfer the money to bank account from payzapp wallet but somehow the transaction failed
    but the money is debited from payzapp wallet and is not credited into bank account
    money is blocked its been 8 days now the money is not refunded
    i want it back ASAP
    i am not geeting any help from customer care or even from banks


    Dear sir,
    we load the money 5000 dt. 14.09.17 from mobile no.- 971846xxxx

    MY 5000/- MONEY IS BLOCK

    MY MOBILE NO. – 971846xxxx

  102. Harbans Lal Verma Reply

    Respected Sir,
    Yesterday on 15th.Sep 2017 I got Tata Sky DTH ID No.1170970527 for Rs.200/- through Payzapp vide transaction no. 2017091513495276151J42m01.It was shown as success in your bill sent to me.The amount was dedcted from my HDFC credit Card.But to my surprise it has not been credited to the ID No. 1170970527 of Tata Sky till now I.e 16th. Sep.This was my friend’s ID and as I use Payzapp regularly , I did the transaction. Now I request you to send this amount back to my HDFC credit card A/C immediately. I will be thankful to you.
    Harbans Lal Verma

  103. Uday pratap yadav Reply

    How can transition history is not showing in the record. If there is any racket is going on. But I have the screen shot don’t worry I will not wait much from your side.

  104. samadhan sawant Reply

    hi sir maine 399 ka recharge kiya tha lekin o fail hua bank me se paise deduct ho gaye lakin vapas nahi aaye

  105. suresh bisoi Reply

    Payzapp Wallet number 888988xxxx
    Hello Good Afternoon My name is suresh bisoi i have add on 1st september 2017 10000Rs from my sbi bank account to payzapp wallet but i dint get money in Payzapp App and amount has been debited from my account.
    Apart from that i have a word last time on 11st September about the complaint they told me its will be take 5 working days but still i dint get my amount back. So i am requesting you kindly please check for the same.
    Please fix this issue
    Suresh bisoi

  106. pavan veer Reply

    my name is pavan, i have made a transaction on sept 13th through payzapp, it has shown the transaction is successful but it didn’t reflected in my bank account, The transaction id is 201709130727364430sC44wN3, And my payzapp wallet number is 900004xxxx. plz solve the issue as soon as possible
    thank you,
    pavan veer,

  107. Aswin K Reply

    Dear Support Team,

    I have Transfer Rs.21000 to my PayZapp App (9840358xxx). from my Credit Card. And the same has been Debited from my Credit Card account.

    After that I have Transfered the amount to my IDBI Bank account but I have received only rs.15000/- balance of Rs.6000 have not received to my bank account but it’s has been Debited from my Credit Card account. So I request to refunded the amount to my account.


    • Kavya59 Reply

      First of All, we are not support team.

      For this matter you should contact both HDFC and IDBI Bank account by providing them the transaction number.

  108. satti v sambasiva rao Reply

    Worst app, no response on toll free number 18001029426.
    Made 5k transfer on 15/09/17 to ICICI, but not credited nor returned to App.
    I have been trying to reach through mail & Toll free but no response.

    • Kavya59 Reply

      you should directly contact to the hdfc nearest branch for this issue. They could help you.

  109. harpreet singh Reply

    i am add 5000 rs yes bank credit card but
    I have added Rs 5000 from my yes Credit Card to my payzapp wallet. but transaction transaction faild.
    but decate to yes bank card 5000 plz back my money 978077xxxx

    • Kavya59 Reply

      you might get the amount in your account back in 4 or 5 day’s if not than contact to the HDFC and Yes Bank nearest branch fro more information.

  110. K Kirankumar Reply

    I have transferred 5000rs into my PayZapp account.. Three days back from my Indus bank account… So far I didn’t received amount into PayZapp account.
    Customer service numbers are not in connection..
    My phone number is 8297572xxx

    • Kavya59 Reply

      you should contact bpth indus and hdfc bank branches. One of them will surely help you.

  111. SUNIL KUMAR Reply

    we had two transactions one amount 2000 and another amount 2975 transferred to our Hdfc bank date of 20/09/2017 but amount not credited in our bank so pls support…and confirm urgently…

  112. P mahesh Reply

    My name is Mahesh p
    I loaded 5k on 23rd sep I didt get my money kindly respond please
    thank you

  113. shaikh jafar Reply

    Dear sir I loaded my wallet with my credit card amount is 10000 20/09/2017 still now my wallet is not loaded but it is debited from card on 20/092017 itself what to do pls help me
    my mobile no. 986059xxxx

  114. Bezgama Balu Reply

    Dear Sir,
    we load the money 1000 date is 28/09/2017 and time is 1:09PM from mobile no. 833393xxxx and Axis Credit Card. But the money is not upload till today please help me.


  115. Jit Reply

    Sir I loaded my payzapp in 6000 rupp from. My hdfc account but didn’t load and debit card please refund my money

  116. Naresh A Reply

    I have used Payz wallet to book tickets from BookMyShow.
    Amount 200 is duducted from my card but tickets booking failed.

    I am using this payz wallet first time, when i try to login into the app to check balance it is saying please check username.

  117. MAnoj Reply

    Sir jo number bank mei add hai usi pei chalega payzap ja dusre number pei bhi chal jayega payzap

  118. Prabhu Dayal Reply

    Dear sir
    I transfer 5000rs in my account 17/10 /2017 ’05:17 P. M through payzapp wallet it shows transaction failed but amount deduct in my wallet & not transferred In my bank account. Please resolve this issue as well as possible. & please improve your customer support helpline service its very pathetic condition

  119. shivgour Reply

    Hello sir,
    I have use your app for transactions as this app stands for transaction  purposes.But due to certain things  i have tranfer my money to someonejhggjhgjhj  else instend of me. So can u please help me regarding this issue. I dont know the process how to renew/take my amount back from that guy. As his account is deactivated  or he don’t  use your app for long so, what is the process  for all this. 

    • Kavya59 Reply

      i think you should call there customer care number or contact them via email id.

  120. B Srinivas Reply

    My problem is I added money payzapp wallet it uploaded successfully but if I transfer the money to any bank account it will not done, it will showing couldn’t be transfer money, What is the reson can I know the problem please solve the problem as soon as possible
    My money was blocked

    • Kavya59 Reply

      Either contact “HDFC Payzapp Customer Care Toll Free Number” or Visit there FAQ’s page and you will find all possible solution.

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