Ixigo.com Customer Care Helpline Number, Support Email Id & Office Address

Ixigo.com Customer Care Helpline Number, Support Email Id & Office Address

Ixigo is one of the well know online portal from where anyone can book tickets for Hotels, Flights, Trains, Cabs, and Buses after doing a comparison from 100 plus travel’s sites.

You can also say it travel search engine which works as an infomediary that aggregates all information from travel websites to compare information and deals.

Ixigo.com Customer Care Helpline Number
Ixigo.com Customer Care Number

You can find EaseMyTrip.com, MakeMyTrip.com, Yatra.com, Cleartrip.com, Sasti Ticket, Cheapticket.in and more travel websites on Ixigo.com.

Service Offered-

a- Trip Planner- It is a feature which has been introduced by them and it help’s in planning trip for you by providing all available places, hotels, and restaurants.

b- Mobile Application- According to there Official’s, more than 20 Million’s traveler’s are using Ixigo service’s from its both online web portal and mobile application. Mobile App is created for their mobile users easiness.

c- IXIGO Money- They have created a “Digital Wallet” which can be utilized only by their customers for a refund, instant discounts, and more.

Apart from above Services, they have a separate department with a name of “Ixigo Customer Care Support Department” and it is specialized in solving all queries, complaints, and troubles.

1- Refund Issues
2- Flight Cancellation
3- Booking related Queries
4- Money deducted but ticket not confirmed

Above listed issues are the most common among their customers. If anyone of you having any problem related to above queries or question in their mind then they are free to contact their customer support.

1- Ixigo.com Customer Care Helpline Number
2- Office Address
3- Ixigo Complaint Email Address
4- Top Frequently Asked Questions (FAQs)
5- Ixigo.com Social Support

We have shared the best 4 alternatives which could be used by the customers of Ixigo in case of any help & support.

We guarantee they will get a solution, if they didn’t get the satisfying solution then they should leave a comment below and we will help you related to query.

1- Ixigo.com Customer Care Helpline Number

For General Queries, Complaint’s, Feedback, Suggestion related to there any services then feel free to contact to the above “Phone Number”. In Case of Emergency, directly contact to the below share contact number.

Ixigo Customer Care Number- +91 124 4617880

Keep in Mind, You will get charged for contacting the above Number but you will get a solution for sure.

Still, you didn’t get the satisfied answer then you should email them your query with the complaint number.

There are Certain Days and Timeline in which you can contact them. So, keep in mind at the time of calling.

Day’s- Monday to Friday
Timing’s- 10 am to 6 pm.

2- Ixigo Head Office Address

2nd floor, Veritas Building,
Behind Ibis Hotel,
Sector 53, Golf Course Road,
Gurgaon, India- 122002

Ixigo Office Contact Number- +91 124 6682111

3- Ixigo Complaint Email Address

Did you know? they have a different email address to look after separate department queries. So, mail your concern to the relevant department and expect a revert back within 24 hours.

For Hotel related Queries– hotels@ixigo.com

If anyone wants to complain about the Hotel Owner or Hotel in which you are living than using the above Email Id.

Cashback Department Email Id– cashback@ixigo.com

Customer’s those who are not getting there Cashback or having a query related to it than e-mail to the above Address.

For Partnership related Queries– sales@ixigo.com

Those who want to register there Hotel’s, Cab’s, Package and More than they should contact to the above Email Id.

Advertiser related Issues– advertise@ixigo.com

For Advertiser related support contact to the above Email Address.

4- Top Frequently Asked Questions (FAQs) about Ixigo.com

For General Questions which comes in the mind of customers should refer to the Frequently Asked Question (FAQ’s) page whose link is shared below.

Question asked by the Customers-

Ques- How to contact ixigo customer support?

Ans- There are plenty of ways which could be used in order to contact ixigo customer care support and all of them are shared here.

a- Ixigo.com Customer Care Helpline Number
b- Support Email Address
c- Mail Office Address

Ques- How do I cancel or change my flight reservations?

Ans- As you know ixigo is the travel search engine and to cancel or change flight you should visit the partners page where the list of all customer care phone numbers are shared.

You could also take help from “Ixigo.com Customer Care Helpline Number”.

Ques- How to modify or cancel the hotel reservation?

Ans- To cancel or modify you need to contact the booking website where you booked your stay and for more information, you should visit their partners page.

Ques- How do they deliver the train ticket?

Ans- Partner will send an e-ticket in your registered mailbox and you can easily use it by taking a print of it with valid id proof.

Ques- How to Book a Ticket on Ixigo?

Ans- To Book any Ticket you should register yourself first and after that, you have to Pay. There are many payment’s options are also available such as Credit Card, Debit Card, Internet Banking, Cash on Delivery and More.

You should dial Ixigo.com Customer Care Helpline Number if you need any assistance in booking a ticket.

5- Ixigo introduced Social Support

You can also Find them on Facebook, Twitter, and Youtube. On these Social Profile Page’s you will find support and experiences shared by the other user’s.

  • Facebook Page- www.facebook.com/ixigo
  • Twitter Page- www.twitter.com/ixigo
  • Youtube Page- www.youtube.com/user/ixigorocks

All Discounts, Cashbacks and other Offers are also available on its Official Web page and in Meantime, you should take a look there.

Official Webpage- www.ixigo.com


a- Goibibo 24×7 Customer Care Number

b- Oyo Rooms Customer Care Helpline Number

c- Expedia Customer Care Helpline Number


  1. Abdul Rashid

    trip ID is *17070757502*
    Please refund me my full payment ? Rs 4974

    Ihave book delhi to Mumbai flight ixigo apps Cleartrip site but my money debit in my account but ticket not issue there I have call same time clear trip costumer care she told Ur ticket is not confirm Ur money be refund ur 2, 3 days costumer ihave al ready receive mail from ixigo and clear trip Ur ticket is no book
    There fore I have re booking other site PAYTM and that is confirm the pnr
    is N784MJ (SPICE JET ) same name same date same flight
    But clear trip confirm my ticket after 10 hours send me e-mail but I already re book same passenger in others site. How to journey one passenger same date same flight
    There cancelled clear trip ticket and give my full refund 4974


    So please refund me FULL AMOUNT ? 4974 my this trip ID *17070757502*

  2. Mamta

    I would like to modify my ticket


    I have booked a ticket from cochin to Bangalore on date 19 September. I have booked a ticket and money also deduct from my account but still no trip is showing from cochin to Bangalore… My money has deduct but no ticket is made
    .. I request u to please show my ticket details

  4. Saurabh Kumar Katiyar

    Please refund me my full payment ? Rs 11515+ 11216

    I have booked two times round trip from Chennai to Lucknow dated October 27, 2017 and back to lucknow to Chennai on the date November 05, 2017 ixigo apps yatra.com site but the money is deducted two times from my account and I did not get the ticket and any travel detail. Yatra customer care is saying that they did not get any booking. Please let me know as early as possible either on 09566036142 or in gmail: sbhkatiyar@gmail.com

    Thanking You.

  5. yaswanth kumar

    Trip id: x826KL

    I have cancelled the ticket and refund was not initiated even after two weeks. Please look into this and mail me

  6. karan bhutani

    i was booking a ticket to delhi from Coimbatore. Amount debited but ticket not booked. The debited amount is Rs.6715/-.
    from my sbi card. kindly check and revert the amount…

    • Kavya59

      you should dial ixigo.com customer care number and they will surely help you. Your amount would be credit back to your account in 5 to 7 working days.

  7. dhayakumar

    I was booking a ticket Coimbatore to Madurai on 04-04-2016.. Amount debited but ticket not booked. The debited amount is Rs.1424/-.from my Canara Bank card. Amount refund within 5 Working days. But not credit in till date 16 days. kindly check and revert the amount… Your side contact customer care and chat but not response. Order no : IXITR20050943013 and IXITR20050353076. I waiting your responsible. But not clear. I will send to consumer court. I collect all proof in payment debited details.


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