Ixigo.com Customer Care Helpline Number, Support Email Id & Office Address

Ixigo.com Customer Care Helpline Number, Support Email Id & Office Address

What is Ixigo.com?

Ixigo.com is one of the well know online portal from where anyone can book tickets for Hotel’s, Flight’s, Trains, Cabs and Buses after doing a comparison from 100 plus travel’s sites.. Even they also provide various cashback offer’s to increase there sale’s.

Trip Planner is the feature which has been introduced by them and it help’s in planning trip for you by providing all available places, hotels, and restaurants. According to there Official’s, more than 20 Million’s traveler’s are using Ixigo service’s from its Online Web Portal and “Mobile Application”.

Apart from above Services, Ixigo also provides the best services which is the “Customer Support Department” and this department is specialized in solving all queries and troubles. Without, this department it cannot survive in the Market.

We are sharing all Contact Details of “Ixigo Customer Care Department” which will redirect its all customer’s to the department directly.

Ixigo.com Customer Care Helpline Number
Ixigo.com Customer Care Helpline Number

Head Office Address-

2nd floor, Veritas Building,
Behind Ibis Hotel,
Sector 53, Golf Course Road,
Gurgaon, India- 122002

Contact Number- +91 124 6682111

Ixigo.com Hotel Owner Support Email Address – hotels@ixigo.com

If anyone wants to complain about the Hotel Owner or Hotel in which you are living than use the above Email Id.

Cashback– cashback@ixigo.com

Customer’s those who are not getting there Cashback or having query related to it than e-mail to the above Address.

Partnership– sales@ixigo.com

Those who want to register there Hotel’s, Cab’s, Package and More than they should contact to the above Email Id.

Advertiser– advertise@ixigo.com

For Advertiser related support contact to the above Email Address.

Ixigo.com Customer Care Helpline Number- +91 124 4617880

For General Queries, Complaint’s, Feedback, Suggestion related to there any services then feel free to contact to the above “Phone Number”. In Case of Emergency, directly contact to the above “Ixigo.com Customer Care Helpline Number”.

Keep in Mind, You will get charged for contacting the above Number but you will get a solution for sure. If your query is not solved then you should go to its “Office Address” whose location is provided above.

There are Certain Days and Timeline in which you can contact them. So, keep in mind at the time of calling.

  • Day’s- Monday to Friday
  • Timing’s- 10 am to 6 pm.

For General Question’s like What is Ixigo?, What is Trip Planner?, How to Affiliate?, How to Register Business? and more than we suggest you to visit its “Frequently Asked Question (FAQ’s)” page whose link is provided below.

FAQ’s- www.ixigo.com/about/more-info/faq/

You can also Find them on Facebook, Twitter , nd Youtube. On these Social Profile Page’s you will find support and experiences shared by the other user’s.

  • Facebook Page- www.facebook.com/ixigo
  • Twitter Page- www.twitter.com/ixigo
  • Youtube Page- www.youtube.com/user/ixigorocks

All Discount’s, Cashback’s and other Offer’s are also available at its Official Webpage and in Meantime, you should take a look there.

Official Websitewww.ixigo.com

To Book any Ticket you should register yourself first and after that you have to Pay. There are many payment’s option’s are also available such as Credit Card, Debit Card, Internet Banking, Cash on Delivery and More.


  1. Abdul Rashid

    trip ID is *17070757502*
    Please refund me my full payment ? Rs 4974

    Ihave book delhi to Mumbai flight ixigo apps Cleartrip site but my money debit in my account but ticket not issue there I have call same time clear trip costumer care she told Ur ticket is not confirm Ur money be refund ur 2, 3 days costumer ihave al ready receive mail from ixigo and clear trip Ur ticket is no book
    There fore I have re booking other site PAYTM and that is confirm the pnr
    is N784MJ (SPICE JET ) same name same date same flight
    But clear trip confirm my ticket after 10 hours send me e-mail but I already re book same passenger in others site. How to journey one passenger same date same flight
    There cancelled clear trip ticket and give my full refund 4974


    So please refund me FULL AMOUNT ? 4974 my this trip ID *17070757502*

  2. Mamta

    I would like to modify my ticket


    I have booked a ticket from cochin to Bangalore on date 19 September. I have booked a ticket and money also deduct from my account but still no trip is showing from cochin to Bangalore… My money has deduct but no ticket is made
    .. I request u to please show my ticket details

  4. Saurabh Kumar Katiyar

    Please refund me my full payment ? Rs 11515+ 11216

    I have booked two times round trip from Chennai to Lucknow dated October 27, 2017 and back to lucknow to Chennai on the date November 05, 2017 ixigo apps yatra.com site but the money is deducted two times from my account and I did not get the ticket and any travel detail. Yatra customer care is saying that they did not get any booking. Please let me know as early as possible either on 09566036142 or in gmail: sbhkatiyar@gmail.com

    Thanking You.

  5. yaswanth kumar

    Trip id: x826KL

    I have cancelled the ticket and refund was not initiated even after two weeks. Please look into this and mail me

  6. karan bhutani

    i was booking a ticket to delhi from Coimbatore. Amount debited but ticket not booked. The debited amount is Rs.6715/-.
    from my sbi card. kindly check and revert the amount…

    • Kavya59

      you should dial ixigo.com customer care number and they will surely help you. Your amount would be credit back to your account in 5 to 7 working days.

  7. dhayakumar

    I was booking a ticket Coimbatore to Madurai on 04-04-2016.. Amount debited but ticket not booked. The debited amount is Rs.1424/-.from my Canara Bank card. Amount refund within 5 Working days. But not credit in till date 16 days. kindly check and revert the amount… Your side contact customer care and chat but not response. Order no : IXITR20050943013 and IXITR20050353076. I waiting your responsible. But not clear. I will send to consumer court. I collect all proof in payment debited details.


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