Jio Money Customer Care Toll Free Number- Consumer & Merchant & Complaint Email ID
There is no one who doesn’t know about Jio Money Wallet. It is a Digital Wallet with a wide range of benefits like Cash Free Transaction, Bills Payments, Scan & Go, Instant Repeat Purchases, Personalized Offers, Coupons & Offers and More.
In Few Day’s Reliance Jio Coin is also coming and in order to make a purchase “Jio Money” mobile application will be required.
Right Now, there are millions of users of Jio Money Wallet but they don’t know where to contact when they are in any trouble.
Why we Need Jio Money Customer Care Number & Support-
Customer Care Department is a department which is like the backbone of Jio Money Mobile Application. They are responsible to provide the solution of all the questions that are asked by the consumers.
Common Problems are-
- Money Deducted un-necessarily.
- Recharge Not Successfully Done but the Money got Deducted.
- Mobile Application not Working.
In these case money of the users got deducted but not credited back to there account. So, they have an option to make contact with “Jio Money Customer Care Toll Free Number” and its Customer Care Support Department. This is the main reason behind introducing this department.
Jio Money Customer Care Toll Free Number
They have provided customer care numbers for both of there consumers and merchants. It is very easy to make contact by dialing any of the customer care helplines.
Jio Money Customer Care Toll Free Consumer Helpline- 1800 891 9999
Jio Money Customer Care Toll Free Number for Merchant- 1800 891 2345
Both above Helplines works from 9 am to 9 pm every day.
Jio Money Office Address
Reliance Payment Solutions
Reliance Corporate Park,
Navi Mumbai – 400 701
Many users don’t know that they can also visit the head office if they are unable to find any solution regarding there problems.
Complaint Email Address
Those who don’t have much time then they should make use of email id which is shared here. They can send attachments also with the help of the following email address
They both works 24 Hours and 7 Days a Week. So, use it when you want.
Jio Money Customer Grievance Redressal
Sometimes customer care department has not enough data to provide the solution to some issues. So, customers can escalate there issue to various Levels and all of them are shared here.
You can contact “Head of Customer Care Service” at this level through Email Address.
Contact at [email protected].
If you didn’t get help from Level 1 then you have a right to make contact with the “Nodal Officer” Vishal Gupta.
Contact at [email protected].
Still, you didn’t get the resolution within 1 week then you should contact “Banking Ombudsman”. Surely you will get the solution.
Social Profile Customer Care Support
Jio Money has pages on both popular social platforms Facebook and Twitter. We suggest all of you to like and follow their pages for more latest updates and news related to Jio Money Wallet.
Frequently Asked Question (FAQ’s)
There is a Frequently Asked Question (FAQ’s) page also created where you will find the list of all common question which was asked by the users with a satisfied solution. Please do visit it in case of an emergency.
Q- Benefits of using Jio Money?
A- There are several benefits of using this Digital Wallet and all are shared here.
- Secured Transaction
- Great Offers & Coupons
- Easily Payment of Utility Bills such as DTH, Electricity, Mobile & More.
- Transfer Funds to other Jio Users.
Q- Is my Money is Safe if my Mobile Lost?
A- Yes, your money is safe even if you lose your Mobile. If you suspect any unauthorized activity than you should dial “Jio Money Customer Care Toll Free Number” or mail them at there Complaint Email Address.