Koovs.com Customer Care Helpline Number, Office Address & Complaint Email Id

Koovs.com Customer Care Helpline Number, Office Address & Complaint Email Id

What is Koovs.com ?

Actually, it is a place for fashion lover’s where they can purchase anything fashionable products among various categories Menswear, Womenswear, Footwear, Accessories, Jewellery, Beauty Products, Swimwear, Loungewear and more. All western fashionable products are available on Koovs.com.

In 2010, it was setup to do a E-Commerce Business but later in the year 2011 they have shifted there interest towards “Mobile Phones”. Those both concepts did not bring success to them that’s why they have moved towards “Online Fashion Store”.

They have million’s of visitors who visit Koovs.com every month which mean’s they have a good amount of customer’s who are doing shopping from its official website.

Customer Care Department-

It is a department whose responsibilities is to look after all queries of there Customer’s or User’s. Queries could be anything such as Refund, Track, Shipping, Return, Order Cancellation, Exchange and More.

To have solution related to above queries than contact to there “Support Department”.

Koovs.com Office Address’s-

Koovs Marketing Consulting Pvt. Ltd
3rd Floor, 77 A
Sector-18, IFFCO Road,
Gurgaon – 122015

Marble E-Retail Pvt. Ltd.
75D, Gate No-2,
Gurgaon, Haryana – 122015

Visit one of them if you are in serious trouble and there customer’s support are unable to find the solution for your issue.

Koovs.com Customer Care Helpline Number- 0124 6770000

This support helpline is generated to provide help to there all user’s. It could be used at many instance’s such as in case of Return, Refund, Shipping, Promo Codes, Coupons, Self Ship and more.

All there user’s should know that this helpline is works from 10 am to 7 pm from Monday to Saturday only which means it is not 24×7.

Koovs.com Customer Care Email Id- [email protected]

Share your Experience, Feedback, Suggestion to the above email address. Even you can also send written complaint to them via above alternative. If any product has been received damaged than he/she has to notified the concerned department by sending a snap shot to the above Email Id.

Koovs.com Customer Care Helpline Number
Koovs.com Customer Care Helpline Number

Few Common Question’s which are asked by there Customer’s are posted here with complete solution’s.

Q- List of all Non-Returnable Product’s ?

A- Sleepwear, Lingerie, Swimwear, Beachwear, Accessories, Beauty products, Socks and Any freebies.

Q- How to Initiate Return ?

A- Follow all Step’s one by one and you are done.

  1. Login to your Account.
  2. Select the Product that you want to be returned.
  3. Select the Reason for Return.
  4. Submit the Form.

Advance Tip- Before, returning any product please read there “Return Policy” which are shared at there “Official Website”.

Q- What is Self Ship Address ?

A- Shipping Address for Self Ship product’s-

Koovs Marketing Consulting Pvt. Ltd,
C/O Direct shipFulfillment Services Pvt. Ltd,
Khasra No.- 45/6/1 ,6/2,7,8,
Village- Jauri, Tehshil- Farrukhnagar
Gurgaon- 122503, Haryana

To initiate self ship than Fill the “Return Form” correctly and Send your item along with Return Form to the above Location and you will get Rs 100 back to your account which can be used for future purchase.

Q- Can i Cancel My Order ?

A- Yes, you can cancel your order within 24 Hour’s from the time of placing it. Go to “My Account’s” and Select the Order which you want to Cancel.

Q- How to Get a Refund of Un-Successful Order ?

A- You will get a refund within 3 day’s from the date of making payment’s either in your source account or in your Koovs.com Account.

Customer’s those are seeking for help other than above question than please visit there “Frequently Asked Question (FAQ’s)” page whose link are shared here.

FAQ’s- www.koovs.com/info/faq

Many fashion lover’s love to have daily updates regarding to there all latest Product’s & Services. We advise all of them for Follow there “Social Profile Page’s” and to Subscribe for all Notification’s.

  • Facebook- www.facebook.com/koovs
  • Google Plus- plus.google.com/+koovs
  • Twitter- www.twitter.com/mykoovs
  • Instagram- instagram.com/koovsfashion
  • Youtube- www.youtube.com/user/Koovsdotcom

Advance Tip- Download there Mobile Application for more Discounts and Offer’s.

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