M-Pesa Customer Care Toll Free Number, Complaint Email Address

M-Pesa Customer Care Toll Free Number, Complaint Email Address

What is M-Pesa ?

M-Pesa is a Digital Wallet which is introduced by the Vodafone India. Under this Mobile Application, user’s can do many thing’s such as Send Money, Withdraw Money, Pre-paid Recharge, DTH Recharge and Bill Payment. They claim that this App is the Fast, Secure and Convenient way to do any kind of Transaction.

After the Announcement of Note Ban in India, Digital Wallet’s has come into the picture. Across all over India, very big part of the population are using various Wallet’s and even single person are using multiple wallet’s.

Those who has any kind of intention to use “Vodafone M-Pesa” than they should create and Account and at the time of Registration they should have fill Customer Mobile Number, Name, Mothers Maiden Name, Date of Birth, Promoter ID, Enter Pin and Confirm Pin.

Step’s to Load Money-

1- Visit this Link- www.mpesa.in/portal/customer/LoadMoneyBeforeLogin.jsp
2- Than, Enter your Mobile Number and Click on Submit.
3- Enter the Amount you want to Load in your Wallet.

Note- If your Debit or Credit Card has been debited but your M-Pesa account is not credited than within 5 working day’s it will be reversible to your Card or Bank.

M-Pesa Customer Care Toll Free Number
M-Pesa Customer Care Toll Free Number

Those who want to know more information, register a complaint than they should contact there “Support Department” and all contact details are shared here.

M-Pesa Support Email Address- [email protected]

Just mail your query and complaint to the above Email Id and wait for 1 to 2 day’s for the revert with the help.

M-Pesa Customer Care Toll Free Number- 1800 123 5540

Non- Vodafone User’s should contact to the above Number in case of emergency. Solution seeker’s may also contact to this contact helpline.

M-Pesa Contact Phone Helpline Number- 55400 (Vodafone User’s)

Vodafone user’s should contact there department with the help of above Number. There department will help you.

There are available on All Day’s but there operation timing’s are from 8 am to 10 pm.

Read- Amazon Pay Customer Care Service Number

For “State Wise Support Number’s” customer’s should visit its “Contact Us” page where you will get all support information. You just have to select State and the contact information will be soon.

Contact Us- www.mpesa.in/portal/entity/ContactUs.jsp

If you discover any kind of unauthorized/fraudulent activity related to your Account than you should tell it to the “M-Pesa Support” department instantly and contact info are as follow’s.

Dial above number in between 9 am to 6 pm except Sunday’s.

Remember to visit its “FAQ’s Page” if you are seeking help & support regarding to there Product & Services.

FAQ’s- www.mpesa.in/portal/customer/FAQ.jsp

You will get answer’s of many common question which were asked by the Customer’s to there “Support Department”.

1 Comment


    My name is krishnamurthy m i made a transaction of 5000/- from my credit card to payzaap app wallet two timesTotal amount is 10000/- the money deducted from my hdfc credit card to my wallet its been already 6 days…..
    payzaap Customer care number its not responce Please do the needful as soon as possible….

    krishnamurthy m


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