Cabs Services

OlaCabs.com Customer Care Helpline Number, Complaint Email Id & Office Address

OlaCabs.com Customer Care Helpline Number, Complaint Email Id & Office Address

Right Now, In India there are many Cab’s Service provider’s but Ola and Uber has captured more than 60% to 70% share. They both are the main competitor’s in the Indian Market. Before Using Ola Cab Service, there will many question will come in the mind of Customer’s or User’s. We are writing this Article to Solve all Question’s, Queries for the Sake of the Customer’s.

Common Question’s-

1- What is the OlaCabs.com Customer Care Helpline Number ?
2- How to Book Ola Cabs ?
3- How to Make Complaint regarding to the Service of Ola Cabs.

These are the Common Question’s which comes in the Mind of every User’s.

OlaCabs.com Customer Care Helpline Number- 33553355

We have Shared a Sole Customer Care Number of Ola Cab’s India. Just prefix STD Code of State before Calling. You can Book and Make Complaint with the help of above Number.

For Eg- If you are Dialing from Delhi than you have to Dial “011 33553355”.

We are sharing all “Customer Care Number’s” State Wise here which will help you in making Contact to the Customer Support of Ola. Just Select the Number According to your City and State Wise.

  • Pune- (022) 33553355
  • Jalandhar- (0181)33553355
  • Delhi- (011) 33553355
  • Chandigarh- (0172)33553355
  • Vadodara- (0265)33553355
  • Kolkata- (033)33553355
  • Hyderabad- (040) 33553355
  • Goa- (022) 33553355
  • Mumbai- (022) 33553355
  • Chennai- (044) 33553355
  • Bangalore- (088) 33553355
  • Vishakhapatnam- (0891)33553355
  • Indore- (0731)33553355
  • Nagpur- (0712)33553355
  • Varanasi- (0542) 3355786
  • Surat- (02)61)33553355
  • Jaipur- (0141)33553355
  • Lucknow- (0522)33553355
  • Nashik- (0253)33553355
  • Amritsar- (0183)33553355
  • Ahmedabad- (079) 33553355
  • Tiruchirapally- (0452)33553355
  • Rajkot- (0281)33553355
  • Ludhiana- (0161)33553355
  • Coimbatore- (0422)33553355
  • Aurangabad- (0240)33553355
  • Rajkot- (0281)33553355
  • Madurai- (0431)33553355
  • Ludhiana- (0161)33553355
  • Coimbatore- (0422)33553355
OlaCabs.com Customer Care Helpline Number

OlaCabs.com Customer Care Helpline Number

Next Question- How to Book Ola Cab ?

There are Two Way’s to Book a Ride for Ola and we are sharing below.

1- Mobile Application
2- Booking Number

Download the Mobile Application from Apple Store, Google Play and Window’s Store. Open the Mobile App and Click on Book a Ride. After that, Select the Ride you want to Use and Estimate Fare will be visible there. Select the Ride according to you and it will pick you from your Location.

There is a Booking Number also Dial it and tell them you want a Ride & they will pick you from the Provided Location. We have already share all Booking Number State & City Wise above.

They provide various Cab’s to there Customer’s Micro, Mini, Share, Prime Sedan, Prime Play, Rental, Lux and Outstation.

Answer of the Third Question-

Thousand’s of User’s use the Services of the Ola Cab’s daily and many of them face many Issues related to the Service, Theft, Over Charging and more. So, they all want to make Complaint to the “Customer Care Department of Ola Cab’s”.

To make Complaint Dial its “Ola Cabs Customer Care Number” which are provided above. Customer Executive will pick the Call and register your Complaint. They will help you in providing you the Instant Solution and if they don’t provide the Instant Solution than they will provide the “Complaint Number”. You can Track the Complaint with its Number.

Now the Question is “How to Pay for Ride ?”.

There is a Simple Solution because there are many way’s to make Payment’s for your Ride’s and they are Cash, Debit Card, Credit Card, Ola Money and Ola Credit.

Ola Cabs Email Support for Security- media@olacabs.com

Ola Cabs Email Support for Press & Media- security@olacabs.com

Ola Cabs Office Address (Mumbai)-

ANI Technologies Pvt. Ltd.,
4th Floor, Sunteck Centre,
37-40 Subhash Road, Vile Parle (East),
Mumbai – 400057,
Maharashtra

Contact Office Number- 022 30947900

Ola Cabs Office Address (Bangalore)-

ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bangalore – 560034

Contact Office Number- 080 67350900
Fax Number- 080 67350904

Ola Cabs Office Address (Delhi)-
ANI Technologies Pvt. Ltd., Arprabhoomi Holdings,
Plot No. 521, 6th Floor, Udyog Vihar Phase-III,
Gurgaon-122016

Contact Phone Number- 0124-3845800

Regular User’s should Like and Follow “Ola Cab’s Social Profile Pages” for the Latest New’s and Offer’s.

  • Facebook Page- www.facebook.com/olacabs
  • Twitter Page- www.twitter.com/#!/olacabs
  • Google Plus Page- plus.google.com/118301673058173411615/

Quick and Important Link’s are also Shared by Us below.

Support- help.olacabs.com/support/home

For any Question’s and Support you should visit the above Url because you will get major help & will get a solution of many question’s.

Cab Fares- www.olacabs.com/fares

Those who want to know more about the Cab Fares than you should go to the above Url. You will get all Fares according the Cab’s & Services.

Ola Partner- partners.olacabs.com

Those who want to become a Partner with Ola than they should go to the above Url and Fill the Form with details like Name, Mobile Number, City, Car Status and Driver Status.

Official Website Address- www.olacabs.com

There are many Benefit’s of Ola Partner and they are as Follow’s.

1- Driver’s can Earn 1 Lakh per Month.
2- They provide 24×7 Driver Support.
3- They have more than 4,50,000 vehicle under there Fleet.
4- They are available in 102 plus Cities.

It is very easy to Register with them. Just Fill the Form and Click on “Apply Now”.

We have Shared all possible alternatives which will help its User’s to get Help in case of Emergency. If we forget anything to share than “Let Us Know” by posting a Comment.

In Case of Emergency there is a Alert Button provided in the Mobile Application. Use it if you think there is a Emergency.

This Post Has 27 Comments

  1. Anju Aggarwal Reply

    Dear Sir
    I have booked OLA CAB for my Father & Mother in laws from 3 Siddarth Aprtments, Opp. Jawalapuri Camp no.5 in sharing vide booking no.572245389 on 28th July,2017 one side fare was Rs64/ but the driver Pradeep Kr 9211702496 , white Swift HR55AA5858 parked the cab outside Motor mechanic gate away from our address wheras my inlaws were waiting ouside our gate. Not only this the driver saw us but did not turned up & wenr away. Who is at fault driver Or my inlaws?
    I did second booking with bill share OTP 3549 for Rs72 with penalty Rs.25. I again tried to book cab for my inlaws at about 4.30 on 30th July. I was told that penalty of Rs.25 will be added for cancellation of ear OLA CAB. May I know who will bear the cost of harassment of my inlawas very old? If no action is taken against the driver & cost of harassment you will compel me to write to the Govt of NCT Delhi for necessary action against the behavior of the Driver. You are puting up the fault of your driver on the customer.

  2. Ms. Prajakta Labde Reply

    I took a ride on 2nd of August from Malad till Nalasopara and as there was some network issue the driver calculated the estimated amount and I had to pay ₹1560, the driver promised to return amount if it’s less. And the very next day I checked my app, it showed ₹1135 only where he took amount of ₹425 extra and now when it’s time to return the driver Vijay Mishra 9987656444 is neither answering the calls nor is calling back when we found him on another call. I contacted customer care but they are blaming me for it that I didn’t reach you people within the time span of 3 days, everybody doesn’t know what your policy is! It’s been more then a week since that guy is vanished and you people are not ready to take any action! Is this what we get back in return instead of loyal service!

    • Arjun Reply

      Don’t expect the money brother .the ola customers executives are bhehaving like boss they will not help us

  3. Selva Reply

    I am selva tomorrow i came from trichy central bus stand to E B Colony k k Nagar i have regularly paid Rs 130 maximum but tomorrow i paid Rs.222 i ask driver but no responsibility driver so ola cap very bad service i dont like to ola rides very very bad and bad responsibility

  4. Selva Reply

    I am selva 2 nd time same problem excess amount to got it Trichy central bus stand to e b colony trichy only Rs 130 but ola show Rs.226 so very very bad company i don t like ola cap,tomorrow to i dont booking ola cap i have advice my friends also.

  5. Selva Reply

    I selva Above two complaint against ola cap immediately action with in few days, any no action you i will complaint to against ola cap and all my friends group,media also send ola caps original face(pad face)

  6. SUBHASH Hudda Reply

    Fraud 9999/- Rs and payment to ola cab by unknown person on 3. 8.17 at 6.00 pm.

  7. zoya Reply

    Hello I’m zoya and ola service is good but many times I book cab and driver can’t pick me so he says that madam cancel this ride, I can’t come etc. when I cancel the ride then they take to me 50rs. Cancellation charge with next ride…

  8. J N LAL Reply

    I travelled yesterday, 23.08.2017. My booking id CRN 986494360.
    I have been charged Rs 214.00.
    Invoice includes some convenience charges of Rs46.89.
    Invoice didn’t include distance travelled by me.
    Your this driver was most discourteous, which I faced first time.
    Such driver will detach me from ola, which is my 5 years friend.
    The journey was most inconvenienced, while charge for convenience is levied.

    Please refund extra amount which is charged.

  9. Rahul Kothari Reply

    Dear Sir,
    I left my mobile in your ola cab (CRN986183921) on 23 Aug 2017 while traveling from Trident BKC to International Airport. The drive name is Jeetendra Madan and he has been promising to return the mobile back but so far has not done so. If you can help in retrieving my mobile back, it will be really helpful.

    Regards,
    Rahul

  10. Aradhana Reply

    I have booked ola from 78, badruddin tayabji marg to bandra West. I been to this location many times before. It always took same fare estimated during booking. Today non ac taxi estimated around rs 271 and ac taxi 358..I chose non ac..but ola money deducted 358.hows tat possible..plz explain..I go to this location at same time on Sundays n fare never goes more thn 260..it don’t come under peak time charges..today also I dint get any msg regarding increased charge due to lack of taxi etc..instead it was d charge shown for ac taxi..plz resolve this prob soon n refund my money back..I m regular customer of ola..it was not expected.

  11. Sarika Reply

    I booked a cab on 27 Aug 2017 through ola cabs driver name Prem Shankar (+919410372840) White Indigo UK08TA3428 I called driver to visit the pick up point but he clearly refused to come and forced me to come to another place I told him that I can’t come there that’s why I booked a cab please come to the pick up location he clearly said no and forces me to cancelled the cab when I asked him about his. Name he refused to tel and shouted at me , there was a patient with me and I wanted to go to doctor on urgent basis due to emergency but driver misbehaved and refused to come. my do u run can services when drivers refuse to come to pick up location.
    . This is not the first time driver has refused to come earlier also drivers did refuse to come and asked me to cancel the bookings

  12. Ravindra Modi Reply

    I ve booked ola shareon 21stAugust fm Terminal 3 Delhi Airport To INA.Driver told me to come outside about 10 minute to walk then he pick up to me otherwise rs.150/-charge for airport fare.I came outside airport 10 minute walk with luggage.I ve reached appro after 2 hour ride on destination.Again I have hired ola at 5 pm fm Ina to terminal3.Driver charged rs.262/-for alone journeyWhile I ve to pay rs.282/-for share for same journey.Difference is share ola charged more and time consume double then separate tour.

  13. U S Sudhakar Reply

    I had taken an Ola cab from my house – 10A, Tranquil Nest, Kamakoti Nagar, Pallikaranai, Chennai – to Chari Street, T Nagar and the charge was Rs 276/- at 11.12AM. The return trip from Chari St to my house costed me Rs 570/- at 3.12PM.. I was not informed of the rate while booking. This charge, during non peak hours is too high. Not informing me of the rate prior to the trip and charging so high is not ethical.
    While opting for OLa all the time, after this trip I shall take alternate cab operators. Thanks for making me loose my confidence with OLA services.

  14. Sanoj Ramakrishnan Reply

    I had booked Ola outstation round trip from chennai to pondicherry for 2days, but my booking exceeded by 3hrs and Ola had charged me for entire 1extra day because my booked got extended by 3hours. This is totally unfair to anyone. Also no where in the Ola app details are mentioned about such charges neither details are shared at the time of booking nor Ola driver was aware about such charges. I feel really cheated, I had paid those extra charges of Rs.2500/- as we were concerned about the poor driver. The Ola support team is also concerned about Ola they don’t care about their riders nor Ola cab drivers.

  15. Muthukumar Reply

    Dear Sir/Madam,

    I booked Olacabs on 1/9/2017 from chrompet (chennai) to Airport and my pickup time is 7pm. Driver called me by 6.45pm and asked my location and drop point and I gave all the information he asked. After 2 min, he called me again and told vehicle tyre is puncture and he asked me to arrange some other vehicle.
    I was in total discomfort becoz its getting late to my flight. Within short I received another message to my mobile stating that “Unable to find my location so the trip is cancelled”.
    This is a total FRAUD done by your driver (Radhakrishnan 9710762984), pls take necessary action againt this fraud, otherwise your olacab reputation and trustness will go down.
    Feel free to contact me for any further detail
    Thank you

  16. Sumita Reply

    The transaction failed but money got deducted from my bank account.

  17. nikendra Reply

    my cupan is not fixed on my bill and when i put the cupan it show it apply …need revert ..asap

  18. Shilpa Reply

    Whenever i got offers like free next 4 rides after taking one rental ride for the same day offer…. I got this offer only once applied but after one time… I never got that offer applied and i have to give money to driver..
    I will never use the ola service and i lost so much amount while having offers from their end on my registered Contact number.

  19. Manoj Reply

    I will File a FIR against the driver Mr. Pawan Kumar I know I and i am 100% sure that he had stolen my mobile phone I have done the booking from my mobile phone and when I was in the cab he confirm me the booking and then when he drop me on Dwarka mor without giving my mobile phone he run away and I was standing there for another 30 minutes I am unable to contact him because I made the booking from my phone which I left in cab in the front seat I put on the cab…Kindly Provide me the number of the Driver so that I can speak with him…Otherwise it will be a big problem for the Ola customers as this is the worst experience ever I faced..I will never suggest anyone to book the Ola cab.
    Complaint Number: 60670747

  20. Sneha Reply

    I have been trying to book through Ola cabs past one week but everytime it showed internet needed to locate your location thought internet was connected to my device .

    Today I tried to uninstall OLA APP and then reinstalled . While login in when I entered no mobile no +91-9742400061 the message was displayed “Your account is blocked”
    I am not sure why my account is blocked. I have not voilied any of Ola’s terms and conditions.
    My last booking was on 11 SEP 2017.

    I have recharged my OLA ACCOUNT with rs 999 out of which approx 900 rs is still available in my account .

    Responce to my email was given that Terms and continue was voilated . This is completely generic statement . Please specify what has been voilated in your terms and conditions as I don’t see any voilation not multiple cancellation as well .
    This is completely unacceptable . You guys are blocked without any prior notice , without out reason here in my case as well as not even bother to refund the amount that is there in OLA MONEY .
    Request responce to this as soon as possible else I have to reach to consumer forum.

  21. Mythri Reply

    Hi.
    I have booked ola share in the today morning i got confirmation message and cab details as well but wgen i called driver he was telling i dint get any booking from your name… If he didn’t confirm how can i get the cab driver number and details.. If i go to cancel ride i was getting ₹25 will be charge for next trip.. He is not getting any booking means its not my mistake.. How can i pay 25₹ for next ride..

  22. IKRAR AHMAD Reply

    i am forgot password. my email id entered in ola profile is incorrect. please help me. my ola money about 500 rupees.please help me. my registerd mob. no. 7827763976

  23. Shanthi Naidu Reply

    How do you select your drivers ? Do you have a criteria like he has to ill mannered, nut cases, rude to be hired for OLA ? Because all the drivers are same in OLA. They are not professional at all , they behave uncivilised and doesn’t feel safe for women to travel with such ill mannered drivers. Please check with Uber how do they hire theirs drivers, they will help you , this will improve your service

  24. Sneha Reply

    This is a very worst service of ola for share… I want to go santacruz the other pickup was from completeley other direction that is central matunga is it?? Are u guys dnt know mumbai road mad of you people are mad… this is completely waste of time for other passenger. Is there sense in this. Fuck all ola service actually should prefer uber u get pick up on your way only and not opp direction.

  25. Bhagyashri Reply

    So this Ola driver (rikshaw) named PRAMOD (#9004720890 – auto # Bajaj-RE MH02EF927), around 6 PM at C Cross road , Andheri east got abusive after i booked his services and called for directions towards my location. He called me “Maa ki Chute”, “Me tere baap ka naukar nahi hu” shocked I didn’t know how to react then, but now I feel I should inform my gender to be safe from such abusive, angry and mentally disturbed people. For one can not say when words will turn to action! Be safe girls, Ola didn’t have much of a reputation earlier but we still let bygones by bygones but it always comes back to bit you when you least expect it! Please identify this person and only if you are comfortable with his behaviour then only choose to take the risk as at times impulse of words could just turn in to action. If this driver can be abusive and so disturbed in the first call itself, he can also harm a woman in a way that is uncalled for. From this day onwards for security reasons I am not traveling by Ola again and will referen my friends to do the same! Ladies you were warned.

  26. Rohan Reply

    I also faced a similar problem where the driver demanded extra rupees and I was forced to pay him the same. And latter I complained about the issue in ola complaint helpline and they refunded me the extra amount?

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