Ola Cabs Customer Care Helpline Number & Ways to Contact Them

Ola Cabs Customer Care Helpline Number & Ways to Contact Them

What is Ola?

Ola is a Cab Aggregator whose is very famous and its name is on everyone lips across all over India. Its journey began from 3rd December 2010 and this idea came into the mind of Bhavish Aggarwal and Ankit Bhati who were a classmate.

Currently, in India Ola and American Uber are doing anything to capture “CabService” market.


1- Ola has more than 8,00,000 vehicles under there Umbrella.
2- More than 9,00,000 drive which has partnered with them from more than 110 cities.
3- 24/7 6,000 of employees are working very hard on making your journey comfortable and safe.

Ola Fleet has been divided into 3 Major Categories Rental’s, Outstation and City Taxi.

  • Under City Taxi they have Auto, E-Rick, Luxury, Prime Suv, Prime Play, Bike, Share, Micro, Mini, Shuttle and Kaali Peeli.
  • For Outstation- They have Mini, Prime Sedan, Prime SUV, Prime Play, Shuttle, and Lux.
  • For Rental’s- Under this, they have Mini, Prime Sedan, Prime Play, Lux and Prime SUV.

To rip off the competition they have introduced various innovative services like Ola Auto, Ola Money, Ola Share, In Cab Entertainment and Free Wi-Fis.

  • Ola Auto- In the Year 2015, Ola has diversified there business by adding Autos under there Name.
  • Ola Money– To promote cashless and hassle-free transaction’s they have introduced a Digital Wallet for there User’s.
  • Cab Entertainment- Customer’s can play videos and music while riding in there Ola Ride.
  • Ola Share- You can share your ride to minimize your cab cost with others.
Ola Cabs Customer Care Helpline Number
Ola Cabs Customer Care Helpline Number

Apart from these services they also have a “24/7 Customer Support” and they hired all trained executives which will look after all concern’s and complaints of Ola Users.

Now, we will share all possible way’s to file a complaint against there Driver’s or Billing/Payment related issues because this is the most asked questions by our visitor’s.

Q- How to File a Complaint?

Ans- All you need to do is follow the below step’s.

1- Login to your Ola App and Go to My Rides.
2- All Rides information will be listed there.
3- After that, Click on Support Button and You will be redirected to a new page.
4- Choose the Issue which you have faced such as Billing, Payment or Driver’s related.
5- Describe all your Complaint and Send it.

Ola trained team will try to find an answer and will get back to you within 3 or 4 working days.

If you have left your valuables like Mobile Phone, Wallet, Laptop in the Ola Cab than you can also make a complaint by providing us the Driver Name and his/her Cab Number.

For immediate help, we advise all of there user’s to dial “Ola Cabs Customer Care Helpline Number” directly by prefixing STD Code.

Without further I do, let share all other important contact details of OLA which could be pretty useful in a quest to file a complaint, booking a ride, booking cancellation, discounts & cash back and more.

Here in this Article, We will share the following information.

1- Ola Cabs Customer Care Helpline Number
2- Ola Office Address
3- Ola Customer Care Email Id’s

Ola Cabs Customer Care Helpline Number- 33553355

We have Shared a Sole Ola Customer Care Complaint/ Booking Number above. At the Time of making call Just prefix STD Code of your State before making any Call.

For Instance- If you are Dialing from Delhi then you have to prefix 011 prior Dialing Ola Cabs Customer Care Number i.e “011 33553355”.

List of Ola Office Address State & City Wise

Ola Cabs Mumbai Office Address-

ANI Technologies Pvt. Ltd.,
4th Floor, Sunteck Centre,
37-40 Subhash Road, Vile Parle (East),
Mumbai – 400057,

Ola Cabs Customer Care Number- 022 30947900

Bangalore Office Address-

ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bangalore – 560034

Ola Cabs Customer Care Number- 080 67350900
Fax Number- 080 67350904

Delhi Office Address-

ANI Technologies Pvt. Ltd., Arprabhoomi Holdings,
Plot No. 521, 6th Floor, Udyog Vihar Phase-III,

Ola Cabs Customer Care Number- 0124-3845800


Sitladevi Temple Road, Mutual Colony,
New Dinkar Co-Operative Housing Society,
Mahim, Mumbai, Maharashtra 400016


NSL Central Mall, Brand Factory Building,
Near Forum Mall, Kokatpally Housing Board,
Kukatpally, Hyderabad, Telangana 500081


521, Delhi – Jaipur Expressway,
Udyog Vihar III, Sector 20,
Gurugram, Haryana 122022


D.No. 1870, Dodda Banaswadi Main Rd,
5th Block, 1st Stage, Hennur Gardens,
Bengaluru, Karnataka 560043

Madhya Pradesh-

117, 2ND Floor Shagun Tower,
Above Apna Sweets, Vijay Nagar,
Indore, Madhya Pradesh 452010


Kalupur Railway Station Rd,
Sakar Bazar, Ahmedabad,
Gujarat 380002


SCO- 18,3rd Floor, Puda Complex,
near Dainik Bhafkar, Ladowali Road,
Jalandhar, Punjab 144001

West Bengal-

Infinity Think Tank, Tower 1,
2nd Floor Plot A-3, Block GP,
Sector 5, Salt Lake city, GP Block,
Sector V, Bidhannagar, West Bengal 700091


Bhawani Singh Road, Jyothi Nagar,
Lalkothi, Jaipur, Rajasthan 302005

Uttar Pradesh-

D-48, Vibhuti Khand, Gomti Nagar,
Luck now, Uttar Pradesh 226010

Tamil Nadu-

Thiru Vi Ka Indl Estate, 78,
Parthasarathy St, Thiru Vi Ka Indl Estate,
Thiru Vi Ka Industrial Estate, West Said pet,
Chennai, Tamil Nadu 600032


Bapu Dham Colony,
Sector 26 East,

These are the physical locations of “Ola Office’s” user’s can visit them from Monday to Saturday in Working Hour’s only. Those who want to send a written mail then they should send it to the above locations.

List of “Ola Cabs Customer Care Helpline Number” State Wise

We are sharing the list of all “Ola Cabs Customer Care Numbers” State Wise which could be very helpful for all their users in making any Contact with there Customer Support.

Just Select your State Number and Dial it if you are in need of an emergency.

  • Pune- (022) 33553355
  • Jalandhar- (0181)33553355
  • Ola Cabs Customer Care Helpline Number Delhi- (011) 33553355
  • Chandigarh- (0172)33553355
  • Vadodara- (0265)33553355
  • Ola Cabs Customer Care Number Kolkata- (033)33553355
  • Hyderabad- (040) 33553355
  • Ola Cabs Customer Care Goa Helpline- (022) 33553355
  • Mumbai- (022) 33553355
  • Chennai- (044) 33553355
  • Bangalore- (088) 33553355
  • Vishakhapatnam- (0891)33553355
  • Ola Cabs Customer Care Number Indore- (0731)33553355
  • Nagpur- (0712)33553355
  • Varanasi- (0542) 3355786
  • Surat- (02)61)33553355
  • Ola Jaipur Customer Care Number- (0141)33553355
  • Lucknow- (0522)33553355
  • Nashik- (0253)33553355
  • Amritsar- (0183)33553355
  • Ahmedabad- (079) 33553355
  • Tiruchirapally- (0452)33553355
  • Ola Cabs Customer Care Helpline Number Rajkot- (0281)33553355
  • Ludhiana- (0161)33553355
  • Coimbatore- (0422)33553355
  • Aurangabad- (0240)33553355
  • Rajkot- (0281)33553355
  • Madurai- (0431)33553355
  • Ludhiana- (0161)33553355
  • Coimbatore- (0422)33553355

Ola Cabs Customer Care Email Address

For Security and Media related queries please use below E-Mail Addresses.

  • Media Queries- media@olacabs.com
  • Security Queries- security@olacabs.com

Our Team has spent many hours in digging “Top Questions” which were asked by Ola Users. Now, we are sharing them with a well-provided solution.

Q- How to Book Ola Cab?

There are Two Way’s to Book a Ride for Ola and we are sharing below.

1- Mobile Application
2- Booking Number

Download the Mobile Application from Apple Store, Google Play, and Windows Store. Open the Mobile App and Click on Book a Ride. After that, Select the Ride you want to Use and Estimate Fare will be visible there. Select the Ride according to you and it will pick you from your Location.

If still unable to book a ride for you then take out your mobile and dial “Ola Cabs Customer Care Number” & executive will surely help you.

Ola Cab Booking Helpline Number

There is a Booking Number also Dial it and tell them you want a Ride & they will pick you at the Provided Location. We have already shared all Booking Number State & City Wise above.

They are already providing Sedan, SUV, Prime Play, Mini, Micro, Luxury, Shuttle, Kaali Peeli, E-Rickshaw, and Bike.

Q- How to Pay for Ride?

A- There are many ways to make a payment such as Ola Money, Cash, Debit Card, Credit Card and Ola Credit.

Q- How to Find Free Rides Coupons?

A- Just visit the “Offers and Free Rides” section from your Ola Mobile App app menu. Please check the expiry date before using the coupon.

Q- How to request a Cancellation Fee Waiver?

A- If you cancel your ride 5 minutes or later than you have to pay a cancellation fee.

To submit a Request, follow steps.

1- Visit My Ride and Select Ride for which you have charged.
2- Select the Support Button.
3- Than, Select “Charged Cancellation Fee Incorrectly” and provide the cancellation reason also.
4- There team will look into it and will contact you.

Regular users should Like and Follow “Ola Cab’s Social Profile Pages” for the Latest New’s and Offer’s.

  • Facebook Page- www.facebook.com/olacabs
  • Twitter Page- www.twitter.com/#!/olacabs
  • Google Plus Page- plus.google.com/118301673058173411615/

Ola Cab Fares

Those who want to know more about the Cab Fares than you visit the provided Url. You will get all Fares according to the selected Cab’s & Services. Before booking the ride you should visit this page once.

Ola Partner Customer Care Support

Those who want to become a Partner with Ola than they should go to the above Url and Fill the Form with details like Name, Mobile Number, City, Car Status and Driver Status.

Benefit’s of Ola Partner and they are as Follow’s.

1- Driver’s can Earn 1 Lakh per Month.
2- They provide 24×7 Driver Support.
3- They have more than 4,50,000 vehicle under there Fleet.
4- They are available in 102 plus Cities.

It is very easy to Register with them. Just Fill the Form and Click on “Apply Now”. In case of any help than dial “Ola Cabs Customer Care Helpline Number”.

Ola Partner- partners.olacabs.com

For detailed information related to there services, support, latest information and contact details then please visit there Official Web page.

Official Website Address- www.olacabs.com

Conclusion or Final Verdict

We have Shared all possible alternatives which will help its User’s to get Help in case of Emergency. If we forget anything to share than “Let Us Know” by posting a Comment.

In Case of Emergency, there is an Alert Button provided in the Mobile Application. Use it if you think there is an Emergency and you can also Dial “Ola Cabs Customer Care Helpline Number”.

Don’t Forget to share this Article with your Friends?


  1. Anju Aggarwal

    Dear Sir
    I have booked OLA CAB for my Father & Mother in laws from 3 Siddarth Aprtments, Opp. Jawalapuri Camp no.5 in sharing vide booking no.572245389 on 28th July,2017 one side fare was Rs64/ but the driver Pradeep Kr 9211702496 , white Swift HR55AA5858 parked the cab outside Motor mechanic gate away from our address wheras my inlaws were waiting ouside our gate. Not only this the driver saw us but did not turned up & wenr away. Who is at fault driver Or my inlaws?
    I did second booking with bill share OTP 3549 for Rs72 with penalty Rs.25. I again tried to book cab for my inlaws at about 4.30 on 30th July. I was told that penalty of Rs.25 will be added for cancellation of ear OLA CAB. May I know who will bear the cost of harassment of my inlawas very old? If no action is taken against the driver & cost of harassment you will compel me to write to the Govt of NCT Delhi for necessary action against the behavior of the Driver. You are puting up the fault of your driver on the customer.

  2. Ms. Prajakta Labde

    I took a ride on 2nd of August from Malad till Nalasopara and as there was some network issue the driver calculated the estimated amount and I had to pay ₹1560, the driver promised to return amount if it’s less. And the very next day I checked my app, it showed ₹1135 only where he took amount of ₹425 extra and now when it’s time to return the driver Vijay Mishra 9987656444 is neither answering the calls nor is calling back when we found him on another call. I contacted customer care but they are blaming me for it that I didn’t reach you people within the time span of 3 days, everybody doesn’t know what your policy is! It’s been more then a week since that guy is vanished and you people are not ready to take any action! Is this what we get back in return instead of loyal service!

  3. Selva

    I am selva tomorrow i came from trichy central bus stand to E B Colony k k Nagar i have regularly paid Rs 130 maximum but tomorrow i paid Rs.222 i ask driver but no responsibility driver so ola cap very bad service i dont like to ola rides very very bad and bad responsibility

  4. Selva

    I am selva 2 nd time same problem excess amount to got it Trichy central bus stand to e b colony trichy only Rs 130 but ola show Rs.226 so very very bad company i don t like ola cap,tomorrow to i dont booking ola cap i have advice my friends also.

  5. Selva

    I selva Above two complaint against ola cap immediately action with in few days, any no action you i will complaint to against ola cap and all my friends group,media also send ola caps original face(pad face)

  6. SUBHASH Hudda

    Fraud 9999/- Rs and payment to ola cab by unknown person on 3. 8.17 at 6.00 pm.

  7. zoya

    Hello I’m zoya and ola service is good but many times I book cab and driver can’t pick me so he says that madam cancel this ride, I can’t come etc. when I cancel the ride then they take to me 50rs. Cancellation charge with next ride…

  8. J N LAL

    I travelled yesterday, 23.08.2017. My booking id CRN 986494360.
    I have been charged Rs 214.00.
    Invoice includes some convenience charges of Rs46.89.
    Invoice didn’t include distance travelled by me.
    Your this driver was most discourteous, which I faced first time.
    Such driver will detach me from ola, which is my 5 years friend.
    The journey was most inconvenienced, while charge for convenience is levied.

    Please refund extra amount which is charged.

  9. Rahul Kothari

    Dear Sir,
    I left my mobile in your ola cab (CRN986183921) on 23 Aug 2017 while traveling from Trident BKC to International Airport. The drive name is Jeetendra Madan and he has been promising to return the mobile back but so far has not done so. If you can help in retrieving my mobile back, it will be really helpful.


  10. Aradhana

    I have booked ola from 78, badruddin tayabji marg to bandra West. I been to this location many times before. It always took same fare estimated during booking. Today non ac taxi estimated around rs 271 and ac taxi 358..I chose non ac..but ola money deducted 358.hows tat possible..plz explain..I go to this location at same time on Sundays n fare never goes more thn 260..it don’t come under peak time charges..today also I dint get any msg regarding increased charge due to lack of taxi etc..instead it was d charge shown for ac taxi..plz resolve this prob soon n refund my money back..I m regular customer of ola..it was not expected.

  11. Sarika

    I booked a cab on 27 Aug 2017 through ola cabs driver name Prem Shankar (+919410372840) White Indigo UK08TA3428 I called driver to visit the pick up point but he clearly refused to come and forced me to come to another place I told him that I can’t come there that’s why I booked a cab please come to the pick up location he clearly said no and forces me to cancelled the cab when I asked him about his. Name he refused to tel and shouted at me , there was a patient with me and I wanted to go to doctor on urgent basis due to emergency but driver misbehaved and refused to come. my do u run can services when drivers refuse to come to pick up location.
    . This is not the first time driver has refused to come earlier also drivers did refuse to come and asked me to cancel the bookings

  12. Ravindra Modi

    I ve booked ola shareon 21stAugust fm Terminal 3 Delhi Airport To INA.Driver told me to come outside about 10 minute to walk then he pick up to me otherwise rs.150/-charge for airport fare.I came outside airport 10 minute walk with luggage.I ve reached appro after 2 hour ride on destination.Again I have hired ola at 5 pm fm Ina to terminal3.Driver charged rs.262/-for alone journeyWhile I ve to pay rs.282/-for share for same journey.Difference is share ola charged more and time consume double then separate tour.

  13. U S Sudhakar

    I had taken an Ola cab from my house – 10A, Tranquil Nest, Kamakoti Nagar, Pallikaranai, Chennai – to Chari Street, T Nagar and the charge was Rs 276/- at 11.12AM. The return trip from Chari St to my house costed me Rs 570/- at 3.12PM.. I was not informed of the rate while booking. This charge, during non peak hours is too high. Not informing me of the rate prior to the trip and charging so high is not ethical.
    While opting for OLa all the time, after this trip I shall take alternate cab operators. Thanks for making me loose my confidence with OLA services.

  14. Sanoj Ramakrishnan

    I had booked Ola outstation round trip from chennai to pondicherry for 2days, but my booking exceeded by 3hrs and Ola had charged me for entire 1extra day because my booked got extended by 3hours. This is totally unfair to anyone. Also no where in the Ola app details are mentioned about such charges neither details are shared at the time of booking nor Ola driver was aware about such charges. I feel really cheated, I had paid those extra charges of Rs.2500/- as we were concerned about the poor driver. The Ola support team is also concerned about Ola they don’t care about their riders nor Ola cab drivers.

  15. Muthukumar

    Dear Sir/Madam,

    I booked Olacabs on 1/9/2017 from chrompet (chennai) to Airport and my pickup time is 7pm. Driver called me by 6.45pm and asked my location and drop point and I gave all the information he asked. After 2 min, he called me again and told vehicle tyre is puncture and he asked me to arrange some other vehicle.
    I was in total discomfort becoz its getting late to my flight. Within short I received another message to my mobile stating that “Unable to find my location so the trip is cancelled”.
    This is a total FRAUD done by your driver (Radhakrishnan 9710762984), pls take necessary action againt this fraud, otherwise your olacab reputation and trustness will go down.
    Feel free to contact me for any further detail
    Thank you

  16. Sumita

    The transaction failed but money got deducted from my bank account.

  17. nikendra

    my cupan is not fixed on my bill and when i put the cupan it show it apply …need revert ..asap

  18. Shilpa

    Whenever i got offers like free next 4 rides after taking one rental ride for the same day offer…. I got this offer only once applied but after one time… I never got that offer applied and i have to give money to driver..
    I will never use the ola service and i lost so much amount while having offers from their end on my registered Contact number.

  19. Manoj

    I will File a FIR against the driver Mr. Pawan Kumar I know I and i am 100% sure that he had stolen my mobile phone I have done the booking from my mobile phone and when I was in the cab he confirm me the booking and then when he drop me on Dwarka mor without giving my mobile phone he run away and I was standing there for another 30 minutes I am unable to contact him because I made the booking from my phone which I left in cab in the front seat I put on the cab…Kindly Provide me the number of the Driver so that I can speak with him…Otherwise it will be a big problem for the Ola customers as this is the worst experience ever I faced..I will never suggest anyone to book the Ola cab.
    Complaint Number: 60670747

  20. Sneha

    I have been trying to book through Ola cabs past one week but everytime it showed internet needed to locate your location thought internet was connected to my device .

    Today I tried to uninstall OLA APP and then reinstalled . While login in when I entered no mobile no +91-9742400061 the message was displayed “Your account is blocked”
    I am not sure why my account is blocked. I have not voilied any of Ola’s terms and conditions.
    My last booking was on 11 SEP 2017.

    I have recharged my OLA ACCOUNT with rs 999 out of which approx 900 rs is still available in my account .

    Responce to my email was given that Terms and continue was voilated . This is completely generic statement . Please specify what has been voilated in your terms and conditions as I don’t see any voilation not multiple cancellation as well .
    This is completely unacceptable . You guys are blocked without any prior notice , without out reason here in my case as well as not even bother to refund the amount that is there in OLA MONEY .
    Request responce to this as soon as possible else I have to reach to consumer forum.

  21. Mythri

    I have booked ola share in the today morning i got confirmation message and cab details as well but wgen i called driver he was telling i dint get any booking from your name… If he didn’t confirm how can i get the cab driver number and details.. If i go to cancel ride i was getting ₹25 will be charge for next trip.. He is not getting any booking means its not my mistake.. How can i pay 25₹ for next ride..


    i am forgot password. my email id entered in ola profile is incorrect. please help me. my ola money about 500 rupees.please help me. my registerd mob. no. 7827763976

  23. Shanthi Naidu

    How do you select your drivers ? Do you have a criteria like he has to ill mannered, nut cases, rude to be hired for OLA ? Because all the drivers are same in OLA. They are not professional at all , they behave uncivilised and doesn’t feel safe for women to travel with such ill mannered drivers. Please check with Uber how do they hire theirs drivers, they will help you , this will improve your service

  24. Sneha

    This is a very worst service of ola for share… I want to go santacruz the other pickup was from completeley other direction that is central matunga is it?? Are u guys dnt know mumbai road mad of you people are mad… this is completely waste of time for other passenger. Is there sense in this. Fuck all ola service actually should prefer uber u get pick up on your way only and not opp direction.

  25. Bhagyashri

    So this Ola driver (rikshaw) named PRAMOD (#9004720890 – auto # Bajaj-RE MH02EF927), around 6 PM at C Cross road , Andheri east got abusive after i booked his services and called for directions towards my location. He called me “Maa ki Chute”, “Me tere baap ka naukar nahi hu” shocked I didn’t know how to react then, but now I feel I should inform my gender to be safe from such abusive, angry and mentally disturbed people. For one can not say when words will turn to action! Be safe girls, Ola didn’t have much of a reputation earlier but we still let bygones by bygones but it always comes back to bit you when you least expect it! Please identify this person and only if you are comfortable with his behaviour then only choose to take the risk as at times impulse of words could just turn in to action. If this driver can be abusive and so disturbed in the first call itself, he can also harm a woman in a way that is uncalled for. From this day onwards for security reasons I am not traveling by Ola again and will referen my friends to do the same! Ladies you were warned.

  26. Rohan

    I also faced a similar problem where the driver demanded extra rupees and I was forced to pay him the same. And latter I complained about the issue in ola complaint helpline and they refunded me the extra amount?

  27. Ren


    I booked an ola this morning from my home in Bandra to Sahar International airport. The ola fare showed 122 rupees at the time of booking.The cab driver followed his route and dropped me at my location. However my bill showed 188. If i have got in and got off at my location and have not asked for anyother route why am i being charged extra?? I called ola customer support however
    ola customer support is not helping online as they say i have used the refund system more than 5 times this month. Kindly NOTE THAT I have used the reverse charge option only TWICE this month. There were two more cancellation charged which I HAVE PAID 50 RS FOR.

    Kindly note that I have tried to use the refund option via the support billing issue system however i am getting the message that you are unable to process my request as i have exceeded the number of attempts for this request.

    This is not acceptable. I need the refund for being charged extra by ola for no fault of mine. Kindly escalate this issue.


    I have not exceeded 5 times this month. I have also paid the owed amount for 2 cancellations.
    More importantly that is no reason to charge me extra for a trip which says 122 upon booking and when i have got off at my exact location.

    I want my refund of 60 rupees charged extra for no reason by ola. I am seriously disappointed and if the same is not refunded i will have no option but to file a case against ola. It maybe just 60 rupees for ola but for the passenger who has done nothing wrong should not be charged extra. How do we trust ola if things like this are going to happen. You show 122 and I have not kept the cab waiting or asked for another route or got off at another location. So its shocking that you charge me extra. I dont even owe you any amount for any previous cancellation charges as I have already paid that amount.

    I am hoping you solve this issue rite away as this is called daylight robbery on part of ola.



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