Paytm Mall Customer Care Helpline Number- 24 Hours Support

Paytm Mall Customer Care Helpline Number- 24 Hours Support

In India, On Every Festival’s Occasion’s every one start’s purchasing gift’s for there relatives and friend’s. Many among them purchase product’s for there personal use’s and they think that it is a good time to make purchases during festival session’s.

After the Evolution of Online E-Commerce platform’s shopping becomes very easy. There are many big market player’s are available to compete each other and some of the are,, and the newly launched

What is Paytm Mall ?

It is a new E-Commerce initiative started by the Paytm India to increase the competition in Online Shopping field. Since, its inception it has invested many crores to capture the market share and currently there “Mera Cashback Sale” is going on and they are offering more than 501 Crore cash back for there customer’s.

For there Customer’s, they have certain promises-

1- Assurance for 100% Refund.
2- All Branded products are Authenticated.
3- The promise fast delivery.
4- Secure Payment.

On this Mall, they have categories of Mobile’s, TV’s, Laptop’s, Clothing, Car’s, Bike’s, Toy’s, Sport’s & Fitness, Stationery and more. Under these Categories they have many branded product’s which are listed for there online shopper’s.

Paytm Mall Customer Care Helpline Number
Paytm Mall Customer Care Helpline Number

How to make Purchase and get Cashback ?

1- Go to the Paytm Mall.
2- Select the Product you want to purchase and chose the offer you want to avail.
3- Proceed to Buy and You will be redirected to page where all Payment Summary are available.
4- On this Page, Enter the Promo Code and Login to your Account.
5- After making payment of the order you will receive the Cash Back.

Note- You can also login to the “Paytm Mall” via Paytm Login Credential’s.

Payment Method’s- They offer various method’s to receive the payment’s for the easiness of there Customer’s. Online Payment, Net Banking, Payment via Digital Wallet’s are all accepted.

We have also seen that there are many grievances of “Paytm Mall” user’s regarding Purchase, Cash Back, Offer’s, Promo Code, Payment Deducted, Defected Product’s, Un-Successful Refund/Return and More. To have a solution of them they dig’s internet every day. To save there time we are here providing all possible alternatives which could help them in case of trouble & emergency.

Customer Service-

They have a department which is specially designed to look in to matter of all there User’s & Customer’s whether they issue arises after or before sale’s. They have designed a “Contact Number” for there all user’s for instant support & help.

Paytm Mall Customer Care Helpline Number- 011 3377 6677

This alternate is accessible 24 Hour’s and whole Week’s from any corner across all over India.


1- Easy to Connect.
2- Sure Shot Solution.
3- Help’s in making Purchase and regarding any problem which is associated with Paytm Mall.

Main drawback is that it is not “Toll Free” i.e you have to pay usage charge’s.

Sometimes, “Paytm Mall Customer Care Helpline Number” is not enough to get solution. So, they have a Level wise “Grievance Policy” which will help all un-satisfied customer’s.

Level 1- We have share the “Contact Number” which comes under this Level and User’s can also raise the Ticket at “”.

Level 2- Write to the “Nodal Officer” whose Mail Address is-

Nodal Officer*,
Customer Grievance,
One97 Communications Ltd. B121,
Sector 5 Noida – 201301

Level 3- If both above level’s are failed to get solution than escalate the matter to the “Grievance Officer” at the below Address.

Grievance Officer*,
One97 Communications Ltd.,
B121, Sector 5, Noida – 20130

We are also sharing the “Estimated Time Frame” which will be incurred in providing the Solution’s.

1- 24 Hour’s for User’s Query & Concern.
2- 48 Hour’s for Follow Up Queries.
3- 7 Day’s for Escalated Cases.
4- 15 Day’s for Customer Grievances & Nodal Officer.
5- 7 Day’s for NEFT related Queries.

Other than all above Support’s we also urge the user’s seeking for the Help & Solution to visit there “Help & Support” Page where they could get solution related to Existing Order’s, My Account and Privacy & Security.

Help & Support-

Advance Tip- Visit the its “Support Page” before contacting other support to save Time.

Paytm Mall Social Profile Pages-

  • Facebook-
  • Twitter-
  • Instagram-

Like & Follow all pages which are shared above for latest new’s & updates and do visit there “Official Website” homepage for the same.

Official Website-

Mobile Application For the Customer’s Sake, they also introduced its App for the Android, iOS and Window’s User’s.

Benefit’s of having Mobile App-

1- To capture the Mobile User’s.
2- Easy to Use.
3- Everything is on your fingertip.
4- Improves Customer’s Relationship.

Customer’s can download it from its “Official Website” or from there “Mobile Store” which is suitable for them.


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