E-Commerce

Paytm Mall Customer Care Helpline Number- 24 Hours Support

Paytm Mall Customer Care Helpline Number- 24 Hours Support

In India, On Every Festival’s Occasion’s every one start’s purchasing gift’s for there relatives and friend’s. Many among them purchase product’s for there personal use’s and they think that it is a good time to make purchases during festival session’s.

After the Evolution of Online E-Commerce platform’s shopping becomes very easy. There are many big market player’s are available to compete each other and some of the are Flipkart.com, Snapdeal.com, Amazon.com and the newly launched Paytmmall.com.

What is Paytm Mall ?

It is a new E-Commerce initiative started by the Paytm India to increase the competition in Online Shopping field. Since, its inception it has invested many crores to capture the market share and currently there “Mera Cashback Sale” is going on and they are offering more than 501 Crore cash back for there customer’s.

For there Customer’s, they have certain promises-

1- Assurance for 100% Refund.
2- All Branded products are Authenticated.
3- The promise fast delivery.
4- Secure Payment.

On this Mall, they have categories of Mobile’s, TV’s, Laptop’s, Clothing, Car’s, Bike’s, Toy’s, Sport’s & Fitness, Stationery and more. Under these Categories they have many branded product’s which are listed for there online shopper’s.

Paytm Mall Customer Care Helpline Number

Paytm Mall Customer Care Helpline Number

How to make Purchase and get Cashback ?

1- Go to the Paytm Mall.
2- Select the Product you want to purchase and chose the offer you want to avail.
3- Proceed to Buy and You will be redirected to page where all Payment Summary are available.
4- On this Page, Enter the Promo Code and Login to your Account.
5- After making payment of the order you will receive the Cash Back.

Note- You can also login to the “Paytm Mall” via Paytm Login Credential’s.

Payment Method’s- They offer various method’s to receive the payment’s for the easiness of there Customer’s. Online Payment, Net Banking, Payment via Digital Wallet’s are all accepted.

We have also seen that there are many grievances of “Paytm Mall” user’s regarding Purchase, Cash Back, Offer’s, Promo Code, Payment Deducted, Defected Product’s, Un-Successful Refund/Return and More. To have a solution of them they dig’s internet every day. To save there time we are here providing all possible alternatives which could help them in case of trouble & emergency.

Customer Service-

They have a department which is specially designed to look in to matter of all there User’s & Customer’s whether they issue arises after or before sale’s. They have designed a “Contact Number” for there all user’s for instant support & help.

Paytm Mall Customer Care Helpline Number- 011 3377 6677

This alternate is accessible 24 Hour’s and whole Week’s from any corner across all over India.

Advantage-

1- Easy to Connect.
2- Sure Shot Solution.
3- Help’s in making Purchase and regarding any problem which is associated with Paytm Mall.

Main drawback is that it is not “Toll Free” i.e you have to pay usage charge’s.

Sometimes, “Paytm Mall Customer Care Helpline Number” is not enough to get solution. So, they have a Level wise “Grievance Policy” which will help all un-satisfied customer’s.

Level 1- We have share the “Contact Number” which comes under this Level and User’s can also raise the Ticket at “paytm.com/care/ticket”.

Level 2- Write to the “Nodal Officer” whose Mail Address is-

Nodal Officer*,
Customer Grievance,
One97 Communications Ltd. B121,
Sector 5 Noida – 201301

Level 3- If both above level’s are failed to get solution than escalate the matter to the “Grievance Officer” at the below Address.

Grievance Officer*,
One97 Communications Ltd.,
B121, Sector 5, Noida – 20130

We are also sharing the “Estimated Time Frame” which will be incurred in providing the Solution’s.

1- 24 Hour’s for User’s Query & Concern.
2- 48 Hour’s for Follow Up Queries.
3- 7 Day’s for Escalated Cases.
4- 15 Day’s for Customer Grievances & Nodal Officer.
5- 7 Day’s for NEFT related Queries.

Other than all above Support’s we also urge the user’s seeking for the Help & Solution to visit there “Help & Support” Page where they could get solution related to Existing Order’s, My Account and Privacy & Security.

Help & Support- paytmmall.com/care/ticket?utm_campaign=PaytmMallHelpSupport

Advance Tip- Visit the its “Support Page” before contacting other support to save Time.

Paytm Mall Social Profile Pages-

  • Facebook- www.facebook.com/paytmmall
  • Twitter- twitter.com/PaytmMall
  • Instagram- www.instagram.com/paytmmall/

Like & Follow all pages which are shared above for latest new’s & updates and do visit there “Official Website” homepage for the same.

Official Website- paytmmall.com

Mobile Application For the Customer’s Sake, they also introduced its App for the Android, iOS and Window’s User’s.

Benefit’s of having Mobile App-

1- To capture the Mobile User’s.
2- Easy to Use.
3- Everything is on your fingertip.
4- Improves Customer’s Relationship.

Customer’s can download it from its “Official Website” or from there “Mobile Store” which is suitable for them.

This Post Has 6 Comments

  1. Paytm Customer Care. 07454876779 Reply

    Customer Care online
    24×7. 07454876779…

    Any problem please contact me

    24×7 customer service team
    07454876779.. .

    care@paytm.com
    PAYTM Customer Care Number+91-7454876779… (Toll Free Number)

    +91-7454876779 (Hyderabad Toll Free Number)

    +07454876779 (Bangalore Regional Office)
    +91-8420417186 (Chennai Regional Office)
    +91 22 26133197 (Mumbai Regional Office)
    +91 33 40005197 (Kolkata Regional Office)
    +91 120 4770770 (PAYTM Headquarters)

    Paytm Corporate Office Address

    Paytm Mobile Solutions Pvt. Ltd.
    B-121, Sector 5 Noida, Gautam Buddh Nagar
    District Uttar Pradesh India – 201301

    Paytm Registered Office:

    1st Floor Devika Tower, Nehru Place, New Delhi – 110019

    Paytm Customer Care Official 91 7454876779…

    care@paytm.com
    PAYTM Customer Care Number+91-7454876778… (Toll Free Number)

    +91-7454876779 (Hyderabad Toll Free Number)

  2. Sahana Subbarao Reply

    Hello,

    I am Sahana Subbarao, and I received this Voucher for Rs. 1500 to be used on Paytm Mall App. I have tried several times when I shop to put this promo code, but it does not accept it and says “there seems to be an issue using this promo code, please come back later”. I need to use it before 3rd October, and I have tried doing it yesterday and today. Please help me.

  3. Krishna G Reply

    I bought a refrigerator from Paytmmall. It was delivered 2 days late and when I asked for the fridge to be unpacked and moved to the kitchen (it is a large side by side Samsung refrigerator), the four people who delivered the fridge refused to do so and asked me to contact Samsung to get their demo person to come and install.

    I called Samsung and when the Samsung guy opened the package it was a dented and damaged fridge. It has holes in the front and the back and dents on the side. Now I understand why the movers did not unpack.

    I called paytmmall support and each time I call the representative says he or sometimes she has raised an internal email to initiate the refund and that I will get a confirmation on my email. After 3 days and daily calls I have not received a single email. You cannot escalate to their supervisor because they are always busy. They say the supervisor will call back shortly, but they never have.

    It is a scam. They promise discounts and sell damaged goods. Never buy anything from paytm mall. I am going to raise a complaint with the consumer hotline.

  4. Mayur Joshi Reply

    I bought a phone 5 days back and its defected. I requested for replacement but it isnt Showing any status. Also i dont get any response from the customer care.
    Hope my query gets Solved or last resort is Consumer forum.

    -Mayur Joshi
    Cntct num -09601723995

    • Kavya59 Reply

      if customer care number is responding than you should use there email id for the support.

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