PayUMoney 24×7 Customer Care Helpline Number & Complaint Email Id

PayUMoney 24×7 Customer Care Helpline Number & Complaint Email Id

What is PayUMoney?

It is an Online Digital Wallet and Payment Gateway which was earlier known as PayUPaisa. Their main aim is to create an ecosystem which will be secure in making and receiving the payments.

In India, they have a tie-up with Bookmyshow, Foodpanda, Snapdeal, Myntra, and more.

When anyone starts using PayUMoney than they are bound to face numerous kinds of issues and errors such as Transaction Failed, Money Wrongly Deducted, Money did not credit to your Wallet and many more.

Sometimes an error occurs because of customer’s own mistakes so please be aware at the time of using any of there services.

Quick & Brief Information-

  • Company Name- PayUMoney
  • Category- Payment Gateway and Digital Wallet
  • Owner- Nitin Gupta
  • Parent Company- Naspers
  • Customer Care Number- 0124 6624826
  • Complaint Email Id-

To look after all these concerns of various Customer’s or User’s they have a separate department whose’s name is “Customer Care Department”.


1- To register all user’s complaints.
2- To solve all complaints.
3- Provide solutions of all issues.
4- Guide them step by step.

Now, Question arises “How to make Contact to Payumoney Customer Support ?”.

PayUMoney 24×7 Customer Care Helpline Number
PayUMoney 24×7 Customer Care Helpline Number

There are various options or alternatives such as Customer Care Number, Complaint Email Address, Office Address and all are shared here.

PayUMoney 24×7 Complaint Email Id-

Send all your complaints with attachments to the above E-Mail Address. Concerned Department will help you in providing all solutions.

PayUMoney Head Office Address-

PayU Payments Private Limited,
4th Floor, Pearl Tower, Plot No 51
Institutional Area, Sector 32,
Gurugram 122001

PayUMoney 24×7 Customer Care Helpline Number- 0124 6624826

Just dial the above number in case of any issue and concern for immediate help or response. Good thing is that it is working 24 Hours and 7 Day’s a Week.

For Compliance related issues please mail all of them to It is specially created for regulatory authorities, government and semi-government entities.

PayUMoney Customer Care Number- 0124 6624801

It is also a support number which can also be used as a contact alternative. But, it is working from Monday to Saturday from 10 am to 7 pm only.

Other Supportive Email Address-

  • Sellers Care-
  • Care Head-
  • Business Head-
  • CEO-

You could use CEO “Email Address” when you don’t get a satisfying solution from “PayUMoney 24×7 Customer Care Helpline Number”.

Advanced Tip- There is no need to take any kind of tension because all help is on your fingertips just visit there “Support Page” and you could get help related to Pricing, Account & Setting, Refund & Chargeback, Invoicing, Webstore, Payments, Develop Support and More.


Sometimes there could be no need to dial “PayUMoney 24×7 Customer Care Helpline Number” if you visit the above page.

Top Asked Questions by Wallet Users-

Q- How to Transfer my Refund to my Source Account?

Q- I did not receive my Refund?

Q- My Transaction is Failed but Money has been deducted from my Wallet?

Q- I am unable to use My Wallet?

Those who are wondering on the internet for solutions of all above question’s then they should take a look at there “FAQ’s” page whose link is shared here.

Wallet User’s “FAQs” Pages-

User’s those want more information than please visit there official website.

Official Webpage-

PayUMoney Social Profile Pages-

  • Facebook-
  • Twitter-
  • Linkedin-

Those who are encountering any kind of problem than they should please contact “PayUMoney 24×7 Customer Care Helpline Number” for an immediate assistance. If they did not get any suitable help than they should try another alternative i.e “Support Email Address” which are also shared here.


  1. Gautam

    24*7 services ??
    What rubbish you are talking about .
    They don’t even care to respond to your mail even after 1 week.
    The worst services I have get in my life yet.
    Thats why Indian don’t trust on Indian company
    To the hell with payumoney.

  2. UZAIR


    • Customer Care

      Then, you should dial Payumoney 24×7 Customer Care Helpline Number and the executive who will pick the call will surely help you.


    I have paid EDMC property tax for 2018-19 through citi bank credit card on 23/06/2018, the amount is deducted from my credit card
    but it is not reflecting in the EDMC property tax site. It shows the paid amount is 0.00.

    My transaction/challan number at EDMC is[protected]/[protected]. And transaction id not reflected.

    Let me know how to get it right and get my money accounted….

  4. anuj sharma

    I have paid EDMC property tax for 2018-19 through Vijaya Bank credit card on 25/06/2018, the amount is deducted from my credit card
    but it is not reflecting in the EDMC property tax site. It shows the paid amount is 0.00.they are asking for payment id but i forgot to notedown before payment.please provide payment id
    for the following transaction
    Payu Payments Pvt Ltd Gurgaon In1


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