PhonePe 24×7 Customer Care Helpline Number & How to Contact Customer Support
As we all know that, in Today’s world many peoples are using Digital Wallets & UPI based Application because they get various discounts, cash back & more offers. In the Market there are many players are available like Google Tez, HDFC Payzapp, and More.
Here in this Article, we will talk about “PhonePe 24×7 Customer Care Helpline Number & Other Ways to Contact there Support”.
What is PhonePe?
PhonePe mobile application comes among the top digital wallets of India. To help them they have introduced all the language in their application.
a- Kannada b- Marathi c- Bengali d- English e- Hindi f- Tamil g- Gujrati h- Telugu i- Malayalam j- Assamese k- Odia
They also introduced cashback offers when you pay with PhonePe. You can use the cashback to pay your next utility bills, recharge, or shopping.
Features of PhonePe-
One App for all your Payments
Multiple Payments Modes
Scan QR to Pay
Direct Money Transfer
Bank to Bank UPI Payments
PhonePe is a Unified Payment Interface (UPI) based Mobile Application by which anyone can make payments easily for Utilities Bill, Mobile Recharge, Datacard Recharge, DTH Recharge, Gas Payment, Landline Payment, Electricity Bills Payment and More.
The most used feature is bank to bank transfer from one person to another.
They also provide various Services to there Customer’s for Hassle Free Transactions.
1- You can Load Wallet with cash with Lightning Speed. 2- They also accepts various Payment’s Modes like Credit Card, Debit Card and UPI. 3- All Indian Languages are supported in this Application. 4- They also provide various Cash Back Offers.
Their main aim is to eliminate the cash transaction from the economy.
What is Phonepe Customer Care Department?
For easy processing of transaction over, PhonePe there is a department called Customer Support. Its responsibility is to look at all queries and complaints of users. In Addition, they also welcome the valuable suggestion & feedback from there users.
Actually, In a Single Day, many transactions happen’s and there is a chance of failed transactions, application crash, the unnecessary amount deducted and more. So, frequent users should have saved “PhonePe 24×7 Customer Care Helpline Number” in their contact list.
Without further I do, lets come to the main point and discuss the ways in order to contact their support team.
Have a seat and scroll down & get all contact alternatives which will connect you to the PhonePe Support for free.
In the Market, they are providing services to a) Merchant b) Business & c) Customers.
It is a UPI based application and to use it there are certain factors which should respond at the time of making payment, transferring money and these factors could be the Internet, Mobile App Server, and Bank Server. If any of them stop performing than there could be a chance of Transaction Failed and More.
In that scenario, we recommend all users to make contact with there “PhonePe Customer Care Helpline”.
PhonePe 24×7 Customer Care Number- 0124 6789345 (For Customers)
PhonePe Customer Care Helpline Number- 0124 6789400 (For Merchant)
It is the best way to get the instant solution to your all problems. Just dial the preferred helpline and wait for at least 5 to 10 minutes i.e a response time
Note-“PhonePe 24×7 Customer Care Numbers” works from 7 am to 11 pm on all days. So, don’t call them beyond this timeline.
2- PhonePe Registered and Mailing Office Address & Location
Now, we are sharing the registered and mailing office location where users can visit and send there complaints & feedback in writing. But, you should contact this alternative when you didn’t get proper help from other supports.
Registered Office Address-
FX Mart Private Limited A 25, Mohan Cooperative Industrial Area New Delhi, South Delhi – 110044, India
Mailing Office Address-
Mantri Commercio Tower A, 4th Floor, B-Wing, 39/5, Kariyammana Agrahara Village, Outer Ring Road, Varthur Hobli, Bellandur, Bangalore – 560103, India
Those who want to Write there Feedback or there Complaint than they can Mail it to the above Mailing Office Address.
3- PhonePe Customer Care Email Address
Every Day PhonePe App Customer Care Department receives many Email Id’s of many Complaint’s about there Services and they will reply them in 1 or 2 working days.
Now Day’s, all companies have their “Mobile App” for their mobile users because more than 90% users are using their services via their Smartphones. For their users sake, they have introduced a way to contact “PhonePe Customer Care Support” through their Mobile Application.
Follow the Step by Step Guide to Raise a Ticket.
a- Open the PhonePe Mobile App. b- Then, Go to “My Account” section & there you will see the list of Topics. c- Select the Topic which is relevant to your complaint or issue. d- You will be redirected to the concerns which could be occurred on that topic. e- If your concern is relevant then select it and you will get the help otherwise click on “Contact Us”.
It is very simple and the main benefit is that you don’t have to waste time in waiting for the “Response Time” if you used the most loved alternative i.e PhonePe Customer Care Number.
We all know that most users utilize PhonePe via their mobile application. By keeping that thing in mind officials have inserted a feature in the app which could directly connect you to the “PhonePe Customer Care Support Department”.
We are sharing the Video which will could be helpful for PhonePe Users.
5- PhonePe Frequently Asked Question (FAQs)
On our viewers demand we are sharing solutions of some queries which has increased in recent months.
According to the Survey, Mostly users called “PhonePe Customer Care Number” in regarding these Questions How to Add Bank Account? How to Pay? and How to Set/Reset your PIN?. To save there a time we are providing steps which will be helpful for all of them.
Questions with Solution Demanded by our Viewers
Query- How to Add Bank Account?
Ans- It is very easy and to implement it. Just follow the below Steps.
1- Open Phonepe Mobile Application and Click on Menu Icon which is at top left corner. 2- Go to Bank Account Section and Click on “Add new Bank Account”. 3- Among the List of Banks, Select the Bank which you want to Link. 4- After that PhonePe app will do the Work and ask you to Set Up a Pin. 5- Then, Please Enter the Last 6 Digits of your ATM/Debit Card with Expiry Date. 6- After that, You will receive an OTP from your Bank. 7- Its Done, You have added your Bank Account to the PhonePe App.
a- Your Mobile Number should be registered to your Bank Account. b- In Case no Expiry Dates are shared than Enter 00/49.
Query- How to Pay?
Ans- Its application has different User Interface for Android, iOS, and Web.
1- Select “Pay by PhonePe” from the list of payment options. 2- Then, Login to your Account. 3- Choose the Bank Account from which you wish to Pay. 4- Enter the UPI Pin to complete the Transaction.
1- Select “Pay by PhonePe” from the list of payment options. 2- Then, Login to your Account. 3- Choose the Bank Account from which you wish to Pay. 4- In the PhonePe App, you will see a request in the pending transaction screen, tap on pay button to proceed. 5- Then, Enter your UPI Pin to complete the Transaction.
It is same as the iOS Users steps. That’s why we are not sharing its Step’s.
There are other ways also to contact PhonePe App Customer Care Department like Email Id, Office Address, Social Profile Pages and More.
Query- How to Download the PhonePe Mobile App?
Ans- First of all you all should know that PhonePe is available only on Google Play and App Store.
To Download the PhonePe app you should follow the below steps.
a- Go to the Google Play store. b- Search for the “PhonePe” in the search bar. c- Click on Download button.
a- Go to the Apple App Store. b- Search for the “PhonePe” in the search bar. c- Download the Application which comes at the top in search results.
Users can also visit the official website of PhonePe where you will see the direct link of Google Play and App Store.
You can also contact there support at PhonePe 24×7 Customer Care Helpline Number in order to get help in downloading the mobile application.
Query- What to do if Incorrect Refund received?
Ans- You should know that refund is an auto-reversal of the amount which was paid. But, keep in mind the refund will be processed post deduction of the cashback.
Query- How to Cancel a Paid Bill?
Ans- For your kind information, you can’t cancel a bill which you have paid. If the transaction failed then the amount will be refunded to your source account.
Dial PhonePe 24×7 Customer Care Helpline Number if you are in trouble.
Query- How to Set/Reset your PIN?
Ans- For security reasons, all its users should change its PIN time to time. So, that no one can predict your UPI PIN.
1- Open the Menu Tab which is located at the top right corner of the Screen. 2- Then, Go to “Bank Account” section and linked bank account will be shown. 3- Select the Bank Account for which you want to Set a Pin. If you have already set up a pin then you will see a “Reset” option. 4- Enter the Last 6 Digits and Expiry Dates of your ATM/Debit Card. 5- You will receive a One Time Password (OTP), enter it on the next screen. 6- In the End, Set the New PIN.
If their users have a problem other than above queries than feel free to dial “PhonePe Customer Care Number”.
Query- Transaction failed but amount debited. What should I do?
Ans- This looks a serious concern but it is not because your money is safe in the banking system and it will be revert back to your account within 7-9 working days.
If you didn’t get it after 9 months then you should dial “PhonePe Customer Care Number”or mail them to there Support Email Adress.
Query- Why Send Money Transaction constantly failing again and again?
Ans- There could be various reasons and some of them are shared here.
a- Banks Server is Busy or Offline. b- Incorrect UPI Pin Number. c- Incorrect Beneficiary Details.
For more information, you should call at “PhonePe Customer Care Number Helpline”.
Query- Send Money Transaction failed but amount debited, What to do?
Ans- There is no need to do anything because your money will be debited back to your account within 7 to 9 working days. If not than dial “PhonePe Customer Care Number”.
Query- Is there any PhonePe Customer Care Toll-Free Number available, Yes or No?
Ans- No, We have seen many users search for PhonePe Toll-Free Number. But, we want to share that they have not launched any Toll-Free Number. So, don’t waste your time in searching for it.
For more Support Information regarding topics like Security, PhonePe Wallet, UPI, Recharge, Bill Pay, Transaction, Merchants Payment, Refund and more than please visit there FAQ’s page.
Query- Is my money safe in the PhonePe Wallet?
Ans- Yes, your money is totally safe because this is a UPI based online payment system which is regulated by the Reserve Bank of India (RBI). It has multiple levels of security also.
Query- What kind of Transaction can be done on PhonePe?
Ans- They accept many payments through their secured network. With PhonePe you can do various recharges and some of them are listed here.
Payment of Utility Bills
Recharge of your Mobile, DTH & Etc.
Payment of Insurance Premium
Money Transfer between friends and family.
Wallet Balance withdrawal in your Bank Account.
Instant Checkout to Grab the Best Deals during Crazy Sale Days.
If anyone of its users faces any problem during recharge then they should dial it’s most used contact alternative i.e “PhonePe Customer Care Number”.
We have popular social platforms available and those who are using them they have an upper hand because they can do anything such ask Questions, Share their Experience, Post Complaints and More, on the wall of PhonePe social pages.
The good thing is that, there officials regularly active on these platforms.
We have self-used all its Contact Alternatives but “PhonePe 24×7 Customer Care Helpline Number” response time is best. But there are users who want to share some attachments with support department. For them, there is an option i.e “Support Email Address”.
Users should also go for the “Social Support” which could be very effective because almost all users of PhonePe are on Facebook & Twitter. If they have any issue then they should post it on the FB or Twitter Wall.
One of the PhonePe representatives will contact you and guide you with a proper solution. In our view, it could be Hit or Miss.
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