Romwe.com Customer Service Phone Number, Support Email Id
What is Romwe.com ?
It is a E-Commerce website from where female fashion lover’s can buy anything which comes under Clothing. Right Now, they are shipping across all over the World which includes United States, Australia, Canada, Italy, United Kingdom, Spain, Germany, Russia, France, Norway, Belgium, India and more.
In Addition they also lists Accessories which includes Shoes, Boots, Jewelry, Bags, Hats, Belts, Scares, Socks, Tights, Make Up Tools, Sunglasses and More.
In India they are delivering there product’s with two option’s Standard and Express.
Standard Shipping- If you select this option than you could get your product in between 7 to 10 day’s. They charge 3$ for the Shipping and Free for Order above 40$.
Express Shipping- If you select this option than you could get your product in between 3 to 5 day’s. They charge 5$ for the Shipping and Free for Order above 49$.
If any of the order did not received within 6 months than they should “Submit a Ticket” and there support department executive will revert back you with a solution within 24 hour’s.
How to Submit a Ticket ?
1- Create an Account or Login to your Account. 2- Go to “My Ticket” Section. 3- Click on “Submit a Ticket”. 4- Submit It and Wait for the Reply.
Now, we are also sharing basic contact details of there “Customer Care Department” which could be pretty useful in case of any emergency.
Send the pic of the defected/wrong/stained product with a SKU number.
Romwe.com Customer Service Phone Number- +86 1895 187 4919
It is a contact number which could be dialed by there user’s in case of immediate assistance.
Romwe.com Return Address-
Romwe Group In 1980 US Highway 1 Building 3B North Brunswick, NJ 08902, USA
Customer’s those are not pleased with the product they received than they have a option of return them within 30 day’s from the purchase date.
Some products like bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets) could not be returned.
Payment Modes- There user’s accept various methods such as Visa, Paypal, Master Card, Visa Debit, Visa Electron, American Express, Blue Visa and Cash on Delivery.
Those who initiated refund will get his/her money back to the source account or in the “Romwe Wallet” which could be used for future purchase.
Cash on Delivery (COD)- Right Now, this service is available only in UAE, India, Saudi Arabia, Kuwait, Qatar, Bahrain and Omen. But the order value should be less than 200 USD in India to avail COD service. Service Fee has to be paid which is 79.5 INR.
For More Help, Our team advise all of there user’s to visit there “Frequently Asked Question (FAQ)” page where they could help related to Order’s, Shipping, Return, Refund and more.
6, Gonqyeyuanqu, Nancunzhenjinkengcun, Panyuqu, Guangzhou, China
Live Chat- They have 24×7 working chat facility whose aim is to help all there user’s those are having any kind of question’s or concerns in there mind. Just visit there “Contact Us” page and there you will get a option of “Live Chat”.
Mobile Application– They also developed a App for there mobile user’s and in addition those who do shopping via there “Mobile App” will also get additional discounts & new offer’s.