Yatra Customer Care Toll Free Number: 24/7 Refund Complaint & Flight Booking Helpline

Yatra Customer Care Toll Free Number

Yatra Customer Care Toll Free Number: 24/7 Refund Complaint & Flight Booking

It is impossible that you didn’t hear about Yatra.com because it is a very popular brand in India when it comes to the booking of domestic and international hotel bookings, holiday packages, in city activities, inter-city and point-to-point cabs, homestays, buses, trains, domestic and international air travel, and cruises.

They are in the market since 2006 and around the World, they have tied up with more than 8 lakhs of hotels for real-time booking.

To provide assistance and help to their customers they have introduced many alternatives which could be utilized for support.

List of Top Ways to Contact Yatra.com Customer Care Support

1- Yatra Customer Care Toll Free Number
2- Customer Care Email Address
3- Live Chat Support
4- Contact Us Forms for Complaints
5- Top Frequently Asked Question (FAQs) about Yatra
6- Yatra.com Social Profile Pages

We have just shared the all top contact alternatives of Yatra.com and to know more about them please read the whole article. Our team is very much sure that you will get the solution for your query.

1- Yatra Customer Care Toll Free Number

There could be concerns related to Hotels, Holiday Packages, Cheap Air Tickets, Flights, Buses, Trains, and Cabs related also.

Now, we are going to share Customer Care Number, Sales Timings, & Service Timings with all of you with the help of a Table.

Product/ServicesCustomer Care NumberSales Support TimingsService Support Timings
Hotels1860 200 1000Book Online06.30 to 00.30
Domestic Holidays1860 200 180010.30 to 00.3010.30 to 00.30
International Holidays1860 200 090010.00 to 22.3010.00 to 21.00
Domestic FlightsLog In & Manage your BookingBook Online06.30 to 00.30
International FlightsLog In & Manage your BookingBook Online06.30 to 00.30
Bus Support[email protected]Book Online06.30 to 21.00
Rail Support[email protected]Book Online10.00 to 21.00

2- Yatra Customer Care Email Address

Actually, yatra doesn’t have a specific email address for its customer care support. Those who are searching for the email address have to fill a form.

Form do Consist of Name, Email Address, Contact Numbers, Yatra Reference Number, Product, Category, File Upload, Question/Comment and Captcha.

Q- How to Contact Yatra Customer Care via Email Address?

A- We are sharing all information step by step here. Those who want to use just follow them without hesitation.

1- Open the Email Form.
2- After that, Fill all required Fileds one by one.
3- Then, Select the Product and Category relevant to your concern.
4- Upload your Attachment. (doc, jpg, png, gif, tiff, bmp, txt allowed with max file size is 500 kb)
5- Share your Comment/Question/Suggestion/Feedback whatever it is.
6- In the End, Click on “Submit Now” button.

After filling the form you should wait for the revert which will be sent at your email address within 2 or 3 working days most probably.

3- Live Chat: Talk to Yatra Customer Care Executive

Live Chat is an innovative way to get help instantly online. You can use this alternative when you are booking ticket, flights, hotels, cabs, train or any other service.

But, many of Yatra.com customers are not aware of “Live Chat” features that the main reason we are sharing it here.

Q- How to Use Live Chat feature of Yatra.com?

A- You can Find Live Chat option at Yatra Support Page.

1- First of all users have to create an account on Yatra.com to use this feature.
2- After Login, Click on “Start Chat” button.
3- Then, Fill query details which include Product, Category, Booking Ref, and Captcha.
4- In the End, Click on “Start Chat” button again.
5- Then, Wait one of the Yatra.com Customer Care Executive will connect.

You can ask him anything you want whether it is related to Refund, Flight Cancellation, Booking, Trains, Cabs, Holidays or Bus.

4- Contact Us Forms introduced by Yatra.com

After seeing the rise in the complaints yatra.com has created a contact us form especially for complaints section. There are 3 Steps which are as follows.

1- New Complaints
2- Un-Resolved Complaints
3- Write to Management

First, we will share what its contact us form is made up of Name, Contact Number, Email Address, Yatra Reference Number, Product, Category, Feedback Type, File Upload Option, and Questions/Comments.

Step 1- New Complaint

Under this customers can register a “New Complaint” by filling out the form. Their customer care team will address the concern.

Step 2- Un-Resolved Complaint

If the customer didn’t get the help they want at Step 1 then they have an option to escalate the matter by providing the complaint number.

Step 3- Write to Management

Still, customers problem is not solved then you can exercise Step 3 by writing to the management and they will provide you with the immediate assistance.

Complaints could be relevant to My Bookings, Flight Cancellation, Refund Claim, and More.

5- Yatra.com Top FAQs asked by the Customers

Here in this section, you could find about the answers of various top queries which could be relevant to Refund, Booking, Flight Reservations, Flight Cancellation. eCash, e-Ticket, and More.

Ques- How to cancel a Flight Reservations?

Ans- You can cancel your flight very easily by logging into “My Bookings” section. Then, Select the cancel option to start the cancellation process. After that, choose the passenger or route you wish to cancel.

If you want to see the cancellation charges and select the refund mode. In the End, proceed to cancel that booking.

Ques- When will I get my refund for flight cancellation?

Ans- First, you have to cancel the flight after that refund will be processed at your e-wallet within 8 working hours from the time of cancellation.

In Case of Bank Account/Credit Card Refund-

a- Private Sector Banks may take 2 to 3 days working days.
b- Public Sector Banks may take up to 7 working days.

So, have some patience and wait for your refund. If you didn’t get your refund after the time period they promise then dial “Yatra Customer Care Toll Free Number” and make refund complaint.

Ques- How to check the Flight Refund Status?

Ans- We know many users don’t know that they can check the flight refund status easily. But they are not aware so we are providing information here for all of them.

1- Open the “Flight Refund Status” page.
2- Then, Enter your Booking Reference Id, Mobile Number or Email Address.
3- In the End, Click on Submit Button.

Eventually, you will find your flight refund status on the same tab.

Ques- How to Redeem e-Cash?

Ans- You need to be logged into your Yatra.com Account to use e-Cash. At the time of making payment e-Cash will be adjusted easily but you can’t use it as a whole because there is a percentage slab for using E-Cash.

  • Domestic Flights: 2.5% (up to Rs. 500)
  • International Flights: 5% (up to Rs. 1000)
  • International Hotels: No offer
  • Domestic Hotels: 10% ( up to Rs. 500) of the booking amount
  • Bus Bookings: 15% up to max Rs. 100 (New Users Only)
  • Holidays: 5%
  • Trains AC Tickets: No offer
  • Trains Non AC Tickets: No offer
  • Cabs – Uber: No offer
  • Cabs – OLA: 20% up to Rs. 30

Visit Frequently Asked Question (FAQs) Page- https://www.yatra.com/support

6- Yatra.com Social Profile Pages

Like & Follow the social pages of Yatra to post your concerns, complaints, feedback, and suggestions on their walls.

  • Facebook- www.facebook.com/Yatra
  • Twitter- twitter.com/YatraOfficial
  • Google Plus- plus.google.com/+yatracom/posts
  • Youtube- www.youtube.com/user/yatratravel
  • Instagram- www.instagram.com/yatradotcom/

Social Media as a customer care alternative could be hit or miss because yatra.com executives take time in addressing the concerns of the users.

Final Verdict-

According to your our analyzation, Yatra.com Customer Care Toll Free Number is the best option to contact their support team. After that Live Chat is the best because you will get an instant answer of your query or question.

Users can also use other options as well like Complaint Forms, Email Address, and Social Profile Pages.

To know more about Yatra.com Customer Care Support, please visit its official website.

Official Website- www.yatra.com


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